Andraya Tucker
Amarillo,TX
Summary
Dedicated professional with a clean driving record and exceptional customer service skills, honed at Sodexo USA. Proven ability to optimize delivery routes and maintain strong client relationships, ensuring timely and safe transportation. Recognized for attention to detail and effective communication, contributing to enhanced operational efficiency and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Driver/ Linen Tech
Sodexo USA
09.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Packs and Delivers Linen within Baptist St. Anthony’s hospital and to outside BSA locations via box truck.
Delivery Driver
Door Dash
03.2020 - 09.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained clean and safe vehicle, contributing to positive image of company.
Health Clerk
Amarillo ISD
11.2018 - 12.2020
- Assisted in the implementation of electronic health records system, improving accuracy and accessibility of patient data.
- Built strong relationships with patients through effective communication skills, fostering trust and loyalty within the clinic community.
- Provided compassionate assistance to patients with special needs, ensuring their comfort during visits.
- Provided excellent customer service by addressing patient inquiries or concerns with professionalism and empathy, fostering a positive atmosphere within the healthcare setting.
- Entered data and verified completeness and accuracy.
- Checked blood sugars and calculated amount of insulin to be given to diabetic patients
- Administered insulin injections
- Administered tube feedings
- Administered medications for ADHD patients
Sales Manager
Access Mobile
03.2002 - 10.2004
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Checker
United Supermarkets
05.2001 - 10.2001
- Provided exceptional service by greeting customers warmly upon arrival and offering assistance throughout their shopping experience.
- Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
- Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
Secretary
Connie Stark Realtors
01.2000 - 03.2000
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Education
Nursing
Amarillo College
Amarillo, TXHigh School Diploma -
Tascosa High School
Amarillo, TX05.2002
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Problem-solving
- Punctual and reliable
- Punctuality
- Loading and unloading
- Safety protocols
- Defensive driving
- Vehicle inspection
- Navigational systems and GPS
- Traffic law observation
- Equipment operation
- Order picking and processing
- Attention to detail
- Processes and procedures
- Friendly and outgoing
- Verbal and written communication
- Patience and tact
- Safe driving techniques
- Driving and transportation
- Continuous improvement
- Effective communication
- Multitasking
- Organizational skills
- Active listening
- Reliability
- Written communication
Timeline
Driver/ Linen Tech
Sodexo USA
09.2023 - Current
Delivery Driver
Door Dash
03.2020 - 09.2023
Health Clerk
Amarillo ISD
11.2018 - 12.2020
Sales Manager
Access Mobile
03.2002 - 10.2004
Checker
United Supermarkets
05.2001 - 10.2001
Secretary
Connie Stark Realtors
01.2000 - 03.2000
Nursing
Amarillo College
High School Diploma -
Tascosa High School