Andraya Turner
MARATHON,NY
Summary
Accomplished Home Daycare Provider and Assistant Manager at Aldi, adept in leadership and time management, enhanced operational efficiency by streamlining processes. Demonstrated empathy and health safety training, fostering positive environments and promoting team collaboration. Achieved significant improvements in service quality and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Home Daycare Provider
Self Employed Services
Marathon, NY
08.2021 - Current
- Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
- Streamlined administrative tasks such as enrollment paperwork processing resulting in efficiency improvements.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Treated basic first aid needs such as cleaning and bandaging minor cuts.
- Taught children to organize toys, wash hands, and share by leading by example.
- Implemented conflict resolution techniques promoting peaceable resolutions among peers during disagreements.
- Offered early language exposure through story time sessions fostering literacy skills.
- Balanced children's days between play, instruction, and rest with well-designed schedules.
- Administered nutritious meals and snacks to promote healthy eating habits in children.
Front Desk Receptionist
Kolsun Insurance Agency
Vestal, NY
03.2020 - 07.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Assistant Manager
Aldi
Cortland, NY
10.2010 - 02.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
Associate Of Applied Business - Business Administration And Management
SUNY Broome Community College
Binghamton, NY05.2009
Skills
- Patience and Empathy
- Health and Safety Training
- Leadership Qualities
- Health and safety
- Teamwork and Collaboration
- Time Management
Timeline
Home Daycare Provider
Self Employed Services
08.2021 - Current
Front Desk Receptionist
Kolsun Insurance Agency
03.2020 - 07.2021
Assistant Manager
Aldi
10.2010 - 02.2020
Associate Of Applied Business - Business Administration And Management
SUNY Broome Community College