Dynamic lifeguard manager with a proven track record at Aquatic Management of Houston, excelling in team collaboration and incident reporting. Enhanced swimmer safety through comprehensive training programs and effective scheduling coordination, resulting in improved employee retention and customer satisfaction. Certified in CPR/AED, committed to fostering a positive and safe aquatic environment.
Overview
3
3
years of professional experience
Work History
Lifeguard Manager and Assistant Supervisor
Aquatic Management Of Houston
05.2025 - 09.2025
Streamlined facility operations by establishing clear communication channels between staff members.
Scheduled, coordinated and conducted in-service training for lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
Promoted a positive work environment, resulting in higher employee satisfaction and retention rates.
Enhanced swimmer safety by implementing comprehensive training programs for lifeguards.
Monitored pool area for violations and potential hazardous situations.
Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
Boosted customer satisfaction through timely resolution of complaints and proactive improvements to facility conditions.
Directed and oversaw maintenance records and incident reports.
Implemented risk assessment procedures to identify potential hazards and minimize accidents at the facility.
Reduced response times to emergencies with regular drills and performance evaluations.
Led staff meetings to discuss updates on policies, best practices, and ongoing training opportunities for lifeguards.
Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
Developed strong relationships with local emergency services, improving collaboration during critical incidents.
Collaborated with other department managers to develop cohesive strategies for overall facility success.
Organized lifeguard schedules efficiently, ensuring adequate coverage during peak hours and special events.
Oversaw recruitment and training of new lifeguards, ensuring high standard of competency and professionalism.
Resolved patron concerns promptly, enhancing overall customer satisfaction and experience.
Conducted regular audits of pool facilities to maintain cleanliness and operational efficiency.
Supervised lifeguard team, ensuring adherence to safety protocols and emergency procedures.
Conducted regular training sessions to enhance staff skills and knowledge of aquatic safety.
Coordinated schedules and assignments to ensure adequate coverage during peak hours.
Evaluated performances through observation, providing constructive feedback to improve service quality.
Engaged with patrons, promoting awareness of pool rules and safety measures effectively.
Improved staff performance through regular training sessions and skill assessments.
Ensured adherence to health codes by monitoring water chemistry levels consistently throughout each shift.
Played an integral role in organizing special events at the aquatic facility while maintaining high safety standards for participants.
Led successful drills and emergency simulations, fostering a culture of preparedness among staff members while instilling confidence in their ability to handle real-life situations.
Collaborated with other supervisors to develop effective schedules that maximized staff coverage during peak times.
Developed strong relationships with local emergency services for efficient coordination during critical incidents.
Operated, cleaned, and maintained pool water filtrations and water intake and outlet systems.
Led by example, demonstrating outstanding vigilance and intervention skills, setting high standard for team.
Managed inventory of life-saving equipment and first aid supplies, ensuring readiness for any emergencies.
Supervised maintenance tasks, ensuring pool area was always clean and equipment was in proper working order.
Supervised daily operations to ensure compliance with safety regulations and quality standards.
Trained team members on operational procedures and best practices to enhance productivity.
Implemented process improvements that increased efficiency in production activities.
Monitored inventory levels, facilitating timely replenishment of supplies and materials.
Coordinated workflow schedules and task assignments to optimize resource allocation.
Resolved operational issues promptly, maintaining continuity in service delivery and operations.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Maintained high safety standards to ensure a secure workplace for all employees and visitors.
Scheduled, coordinated, and conducted in-service training for 15 lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
Swim Instructor
FINS
11.2024 - 05.2025
Taught daily swim instruction to students varying in ages and skill levels.
Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Took notes strengths and weaknesses of each child in class to track progress.
Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Adapted teaching techniques to different learning styles.
Lifeguard
Aquatic Management Of Houston
05.2024 - 09.2024
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Responded to emergency situations in a timely, efficient manner.
Prevented accidents through regular equipment inspections and maintenance.
Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
Assistant Baseball Coach
The Farm League Park
11.2022 - 02.2023
Managed equipment inventory and maintenance, ensuring players had access to necessary tools for success on the field.
Facilitated communication between players, parents, and coaching staff regarding team expectations and schedule updates.