Andre Anderson
Puyallup,WA
Summary
Hardworking Cargo Agent proudly offering Import and logistics talents. Talented at providing airfreight estimations, completing essential documentation and arranging for inbound and outbound parcels' transportation. Familiar with Cargo-wise and other required logistics systems. Follows instructions and learns new tasks quickly. Highly organized and experienced in managing multiple tasks and handling issues. Possesses excellent problem-solving, communication and negotiating skills. Over 35 years of experience in Logistics and Supply Chain Management with the U.S. Army major Defense Contractors
Proven ability to successfully complete projects and task within time and budgets constraints
Exceptional management, analytical, research, and problem solving skills
Technically proficient in Microsoft Windows (Outlook, Word, Excel, and
PowerPoint
Highly productive with minimal guidance or supervision
Mission focused team player that will contribute to the overall success of an organization.
Retired U.S. Army.
•
Authorized to work in the US for any employer
Overview
13
13
years of professional experience
Work History
Air Import Agent
DB Schenker
11.2022 - 03.2024
- Trained new employees on company best practices for managing air import operations efficiently and effectively
- Conducted regular audits of internal processes to maintain compliance with industry regulations and company policies
- Streamlined air import processes by closely monitoring shipment statuses and ensuring timely deliveries
- Managed high-volume airfreight consolidations, optimizing space utilization and reducing overall costs
- Handled time-sensitive cargo shipments expertly, ensuring priority delivery to meet critical deadlines for clients
- Ensured accurate documentation for import shipments, resulting in smoother custom clearance procedures
Operations Manager
RS&I
03.2022 - 11.2022
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Created documents of load plans, cargo cleanliness inspections and transportation processes.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Entered shipping information into computer system and estimated freight and postal rates.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Determined method of shipment and prepared bills of lading, invoices and other shipping documents
- Advised clients on transportation and payment methods.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Facilitated smooth collaboration between departments through clear communication channels.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Lead Supply Technician
Veterans Affairs Hospital
08.2021 - 03.2022
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Described product highlights and benefits to help guide purchasing decisions.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Organized cross-functional meetings for better communication between departments, resulting in more efficient workflows and improved teamwork.
- Assisted in budget preparation by accurately forecasting future demand patterns based on historical trends analysis data points gathered from multiple sources across the organization.
- Troubleshot complex issues related to supply chain operations, providing effective solutions that minimized disruptions in service delivery timelines.
- Conducted regular audits of inventory levels, ensuring accuracy and minimizing loss due to shrinkage or obsolescence.
- Managed a team of technicians, providing guidance and support for their professional growth while maintaining high performance standards.
- Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
Transportation Coordinator
Regal Logistics.
12.2020 - 08.2021
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Coordinated company product shipments and international transactions to eliminate freight delays.
- Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
- Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
- Coordinated shipments of product from country of origin to final destination by both air and land transport.
- Confirmed accurate freight duties and bills of lading for shipments by collaborating with customs brokers.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Advised customers on transportation options, types of carriers or shipping routes.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
- Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
- Coordinated complex transportation projects, effectively allocating resources and staff to ensure successful outcomes.
- Maintained compliance with all relevant regulations by regularly reviewing policies and procedures for the transportation department.
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
- Mentored junior personnel providing guidance on navigating complex logistical challenges resulting in increased productivity.
Operations Manager
TForce Logistics
04.2016 - 09.2020
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Facilitated smooth collaboration between departments through clear communication channels.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Master Supply Technician
ManTech International
10.2010 - 08.2016
- Implemented new software solutions for enhanced data analysis, driving better decision-making within the department.
- Participated in continuous improvement initiatives aimed at increasing efficiency within the supply technician role.
- Assisted in budget preparation and monitoring, ensuring adequate financial controls were in place for purchasing activities.
- Managed vendor relationships for optimal pricing and delivery schedules, resulting in cost savings and improved service levels.
- Maintained strict quality control measures throughout the procurement process, ensuring high-quality products were delivered on time.
- Supervised and managed a 42 personnel team who were responsible for assisting U.S. Army units on Property Accountability, Supply Chain Management, Budgets, Inventory, inspections, quality assurance, safeguarding, and safe-keeping of equipment
• Maintained and developed positive business relationships with customers; provided excellent customer service
• Responsible for briefing higher echelon on all matters of logistics
• Recent Accomplishments
• Improved logistical readiness and efficiency from 47% to 98% in first year
• Responsible for streamlining the Financial Liability process thereby saving the U.S. Army $14.8 Million for equipment losses
Education
High School Diploma -
James Hillhouse High School
New Haven, CT06.1985
Skills
- Logistics Planning
- Freight Forwarding
- Shipment Tracking
- Documentation Management
Timeline
Air Import Agent
DB Schenker
11.2022 - 03.2024
Operations Manager
RS&I
03.2022 - 11.2022
Lead Supply Technician
Veterans Affairs Hospital
08.2021 - 03.2022
Transportation Coordinator
Regal Logistics.
12.2020 - 08.2021
Operations Manager
TForce Logistics
04.2016 - 09.2020
Master Supply Technician
ManTech International
10.2010 - 08.2016
High School Diploma -
James Hillhouse High School