Andre Baptiste
Orlando,FL
Summary
Driven by a results-focused approach, I leveraged my expertise in pump and skimmer maintenance at CQ Aquatic Solutions Inc to enhance pool water quality and customer satisfaction. My proactive stance on safety and exceptional customer service skills reduced equipment malfunctions and ensured a safe, enjoyable environment, showcasing my ability to meet and exceed employer expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pool Maintenance Technician
CQ Aquatic Solutions Inc
15690 W Colonial Dr, Winter Garden Fl 34787
10.2022 - Current
- Managed inventory of pool chemicals and supplies, ensuring adequate stock levels were maintained for uninterrupted service delivery.
- Enhanced pool water quality by conducting regular chemical balancing and treatment processes.
- Implemented preventative measures to minimize algae growth and maintain crystal-clear water conditions at all times.
- Boosted customer satisfaction by providing professional and efficient pool cleaning services on a consistent basis.
- Maintained detailed records of completed tasks, providing accurate documentation for clients and supervisors as needed.
- Educated clients on proper pool care techniques, empowering them to take proactive measures in maintaining their own facilities.
- Streamlined operations with effective utilization of resources, tools, and equipment for optimal pool maintenance results.
- Safeguarded client health with rigorous adherence to sanitation standards in the upkeep of pool facilities.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Reduced equipment malfunction incidents through thorough routine inspections and timely maintenance of pool systems.
- Educated customers in proper pool operation and maintenance.
- Maintained clean, safe and appropriately stocked company vehicle.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
Pool Attendant
Hilton
14100 Bonnet Creek Resort Lane, Orlando, FL 32821
03.2022 - 08.2022
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
Food Runner
The Ritz-Carlton Hotel Company
1 Ritz-carlton Dr, Dana Point, CA 92629
06.2021 - 03.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
Certificate - Fire Science
Seminole State College of Florida
Sanford, FL08.2024
Certificate - Emergency Medical Technology
Seminole State College of Florida
Sanford, FL12.2023
High School Diploma -
Somerset Academy Charter High School Miramar Campus
Miramar, FL06.2018
Skills
- Pump maintenance
- Seasonal opening
- Skimmer maintenance
- Safety Equipment Inspection
Certification
CPO CERTIFICATION
NREMT CERTIFICATION
Gaming
I game in my free time to blow off some steam ,and to usually reset for the week
Languages
creole
Professional Working
Timeline
Pool Maintenance Technician
CQ Aquatic Solutions Inc
10.2022 - Current
Pool Attendant
Hilton
03.2022 - 08.2022
Food Runner
The Ritz-Carlton Hotel Company
06.2021 - 03.2022
Certificate - Fire Science
Seminole State College of Florida
Certificate - Emergency Medical Technology
Seminole State College of Florida
High School Diploma -
Somerset Academy Charter High School Miramar Campus