Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andre Barbosa

Lordsburg,NM

Summary

Hardworking and reliable 1st Class Marine Electrician with strong ability to handle multiple tasks in support services in a timely manner. Multilingual in English and Spanish and able to communicate/delegate tasks to other co-workers. Shipyard experience, able to located addresses on the ship. Experience with all types of electrical equipment. Responsible and motivated, always on time.

Overview

15
15
years of professional experience

Work History

Head of Maintenance

Hampton Inn By Hilton
Lordsburg, NM
09.2023 - Current
  • Performed routine maintenance tasks such as painting, carpentry work, drywall repair and plumbing repairs.
  • Inspected buildings and equipment to identify necessary repairs or replacements.
  • Maintained records of preventive maintenance activities, parts used, labor hours and other data related to facility maintenance.
  • Repaired and replaced broken windows, doors, locks, light fixtures and electrical wiring.
  • Assisted in the installation of new equipment according to manufacturer's instructions.
  • Cleaned up debris from construction sites.
  • Operated power tools such as drills, saws and grinders safely and efficiently.
  • Replaced worn or damaged components on machines using hand tools or powered tools.
  • Responded promptly to emergency situations such as flooding or fire alarms.
  • Ensured that all safety regulations were followed while performing maintenance tasks.
  • Maintained a clean working environment by disposing of trash properly and sweeping floors regularly.
  • Troubleshot problems with mechanical systems quickly and accurately.
  • Followed detailed instructions from supervisors regarding specific tasks.
  • Provided assistance in moving furniture or other heavy items around the building.
  • Monitored inventory levels of spare parts for machines and requested additional supplies when needed.
  • Conducted regular tests on fire protection systems to ensure proper functioning.
  • Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
  • Completed documents and work requests according to company standards.
  • Followed correct procedures for handling, transporting and disposing of new and recycled materials.
  • Assisted with installing and maintaining electrical and power systems during remodeling projects.

1st Class Marine Electrician

BAE Systems Ship Repair
Jacksonville, FL
10.2021 - 07.2023
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Exceeded employer satisfaction by finding creative solutions to problems.
  • Handled delegated tasks.
  • Repaired/replaced wiring equipment
  • Performed diagnostics of damaged machineries
  • Conducted routine inspections
  • Configure generators and shore-power connections
  • Connect/disconnect power supply to various parts of the ship
  • Read Blue Prints
  • Install and fix various wiring systems
  • Able to located addresses on the ship
  • Install conduit and bulkhead with brackets and screws, and using hand tools, and thread wires through conduit to terminals
  • Test voltage resistance and phase angle in circuits, using voltmeter, ohmmeter, and phase rotation indicators
  • Performed maintenance and repair of generators, switchboards, controllers and circuit breakers,etc
  • Maintain electrical systems maintencne histories, documenting dates and extent of repairs and/or alterations
  • Completed test memos foor Cease Fire Systems and Top Side Lighting Systems on Littoral Combact Ships

Installation Technician

Blue Ridge Communications Cable-11
Palmerton, PA
08.2019 - 08.2021
  • Repaired equipment with new parts and replaced inoperable items.
  • Provided key information to customers, educating on equipment, products and service.
  • Managed and monitored different small to medium scale installations in schedule and budget.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Provided effective demonstrations of systems so that customers understood how to use each feature.
  • Documented all issues that occurred on each service call into job report that was submitted.
  • Supported new phone system installs, providing training and configuration and accomplishing 100% end-user training.

Floor Shift Manager

MC2 (Aeroteck Staffing Agency)
Bethlehem, PA
04.2017 - 09.2018
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Directed employees through daily routines
  • Supervised staff throughout shift
  • Responsible for all materials and tools
  • Responsible for loading and shipping details
  • Maintained all records

Customer Service Representative

IQOR
Bethlehem, PA
10.2016 - 03.2017
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Assessed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Set up and activated customer accounts.
  • Answered customer questions and addressed concerns, resulting in reduction in complaint calls.

Campaigner

Penn Environment
Philadelphia, PA
06.2016 - 09.2016
  • Cultivated positive relationships with community members through public relations campaigns.
  • Increased listeners and supporters using social media and advertising campaigns.
  • Maintained professionality and efficiency while working closely with leadership.
  • Devised public relations strategies to engage with and influence general public in support of accomplishing business objectives and boosting revenues.
  • Coordinated fundraising events to generate revenue.

On-Site Manager

Offical Logic Enterprises
Staten Island, NY
06.2014 - 06.2016
  • Data Entry and Research
  • Daily Analysis
  • Prepared and Organized Bid Proposals
  • Retained records of supplies and tools used and tasks performed for each project.

On-Site Manager

Deploy HR
Allentown, PA
10.2012 - 04.2014
  • Managed communication between employer and donator
  • Retained records of supplies and tools used and tasks performed for each project.
  • Coordinated schedules of vendors and service providers to handle diverse operational and supply needs.
  • Responsible for all deliveries
  • Responsible for daily activities

Field Manager

Charles Higgins Construction Co.
Chesapeake, VA
07.2009 - 09.2012
  • Prepared assignments and schedules for field team, equipped team with materials and tools required and managed client relations by acting as liaison between client and team
  • Managed field crews and technicians working at customer job sites
  • Researched and understood local and regional building codes and environmental, health and safety requirements and orchestrated full compliance of team's on-site work.
  • Maintenance Technician
  • Dealt directly with all clients
  • Maintain Company vehicle
  • Experience in all residential repairs; plumbing, electrical, carpentry

Education

US Army National Guard Military School
Fishkill, NY

Skills

  • Installation Tools
  • Telecommunications
  • Project Management
  • Maintenance and Repair
  • Logical and Perceptive
  • Troubleshooting and Diagnostics
  • Construction Knowledge
  • Following Safety Practices
  • Customer Relations
  • Supervision
  • Good Listening Skills
  • Specialty Tools
  • Repair Services
  • Electrician Skills
  • Shipyard Experience
  • Electrical Wiring and Fixtures
  • Hand and Power Tool Operation
  • Electrical Safety
  • Malfunction Diagnostics
  • Power Cable Connection
  • Electrical Systems Testing
  • Decision Making
  • Quality Assurance
  • Multitasking and Prioritization

Timeline

Head of Maintenance

Hampton Inn By Hilton
09.2023 - Current

1st Class Marine Electrician

BAE Systems Ship Repair
10.2021 - 07.2023

Installation Technician

Blue Ridge Communications Cable-11
08.2019 - 08.2021

Floor Shift Manager

MC2 (Aeroteck Staffing Agency)
04.2017 - 09.2018

Customer Service Representative

IQOR
10.2016 - 03.2017

Campaigner

Penn Environment
06.2016 - 09.2016

On-Site Manager

Offical Logic Enterprises
06.2014 - 06.2016

On-Site Manager

Deploy HR
10.2012 - 04.2014

Field Manager

Charles Higgins Construction Co.
07.2009 - 09.2012

US Army National Guard Military School
Andre Barbosa