Sales Associate with a strong work ethic, dedicated to maximizing sales during all shifts. Adept at handling customer complaints and maintaining inventory. Known for integrity and collaboration with customers, colleagues, and supervisors.
Overview
3
3
years of professional experience
Work History
Photo Sales Associate
FunPix Cedar Point
Sandusky, OH
06.2024 - 08.2024
Assisted guests with purchasing and retrieving photos, ensuring a high level of customer satisfaction in a fast-paced amusement park environment.
Operated photo kiosks and equipment, troubleshooting issues to maintain service efficiency.
Managed transactions, including cash handling and credit card processing, and maintained accurate sales records.
Provided excellent customer service, addressing inquiries, and resolving concerns promptly.
Computer Repair Technician
Hamady High school
Flint, MI
09.2022 - 07.2023
Conducted Screen Repairs: Specialized in diagnosing and repairing cracked screens on various types of computers, including laptops and desktops. Efficiently replaced damaged screens with new ones, ensuring high-quality display performance and overall system functionality.
Installed and Upgraded Components: Performed installations of new screens and other hardware components, adhering to precise technical specifications and manufacturer guidelines to maintain device integrity and performance.
Troubleshot Technical Issues: Identified and resolved a range of hardware issues, particularly those related to display malfunctions. Utilized diagnostic tools and techniques to pinpoint problems and implement effective solutions.
Managed Repair Workflow: Organized and tracked repair requests and progress, ensuring timely completion of tasks and clear communication with users regarding the status of their devices.
Maintained Equipment and Inventory: Oversaw the inventory of replacement parts and tools, ensuring availability of necessary components for repairs, and maintaining an organized workspace.
Provided User Support: Offered guidance and recommendations to users on the proper handling and maintenance of their devices to minimize future issues and enhance their overall experience.
Documented Repair Activities: Kept detailed records of repairs, including issues encountered, solutions applied, and parts used, contributing to improved repair processes and historical reference.
Lawn Care Business Owner
Dre lawn care
Flint, MI
05.2021 - 07.2023
Business Administration: Directed the day-to-day operations of the lawn care business, including scheduling appointments, managing client communications, and overseeing financial transactions. Ensured smooth and efficient business processes while maintaining high customer satisfaction.
Lawn Care Services: Delivered a range of lawn care services, such as mowing, trimming, edging, and landscaping, for residential and commercial clients. Maintained meticulous attention to detail to ensure each job met high standards of quality and aesthetics.
Equipment Maintenance and Management: Handled the maintenance and repair of lawn care equipment, including mowers, trimmers, and blowers. Ensured all equipment was in top working condition to maximize productivity and minimize service delays.
Client Relationship Management: Fostered strong relationships with clients through reliable service, effective communication, and personalized care. Addressed client needs and concerns promptly, leading to high levels of customer satisfaction and repeat business.
Marketing and Client Acquisition: Developed and implemented marketing strategies to attract new clients, including creating promotional materials, leveraging social media, and utilizing word-of-mouth referrals. Successfully expanded the client base and increased business visibility.
Financial Oversight: Managed all financial aspects of the business, including preparing invoices, collecting payments, and budgeting. Monitored and analyzed financial performance to ensure profitability and make informed business decisions.
Problem-Solving and Customer Service: Resolved any issues or challenges that arose during service delivery with professionalism and efficiency. Ensured client expectations were met and exceeded, contributing to a positive reputation and strong client retention.