ANDRE BATES

As a Special inspector, under supervision, i perform surveillance, investigative and enforcement work to ensure passenger compliance with current fare policies of MTA New York City Transit. I also check the validity of customers’ receipts on New York City Transit revenue vehicles to ensure payment is made in accordance with existing fare policies; issue summonses to fare evaders and exercise resilience and de-escalation techniques with agitated customers who may have violated fare policy;investigate alleged violations of fare enforcement; participate in the monitoring and coordinating activities of team members and assist them as necessary; testify at hearings and in court regarding the details of summonses issued; provide route and fare-related information to customers, and assist and instruct them to use fare receipt issuance machines; record daily actions in memo books and prepare reports; completed special assignments; operate a motor vehicle; and perform work related projects.

• Conducted inspections of transit infrastructure for safety compliance and quality assurance.
• Assisted in training new inspectors on procedures and safety protocols.
• Investigated complaints from clients about quality assurance issues throughout the course of a project.
• Provided written reports detailing inspection results, findings, and recommendations for corrective action.

• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced contraband instances through thorough searches of inmates, cells, and common areas, enhancing facility security.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
• Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
• Enhanced communication among staff by participating in daily briefings, ensuring critical information about inmate activities was shared promptly.
• Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
• Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
• Enhanced staff training programs, leading to improved operational standards.
• Strengthened team morale and cooperation by fostering effective leadership and open communication among colleagues.

• Maintained detailed incident reports that accurately documented any safety-related occurrences on campus grounds.
• Operated scanning equipment and metal detectors to identify and confiscate weapons.
• Evaluated existing security measures regularly, recommending improvements when necessary to enhance overall safety standards within the school premises.
• Conducted regular safety drills to maintain a high level of preparedness among students and staff members.
• Collaborated with school administrators and staff to identify potential risks and implement preventive measures.
• Participated actively in school-wide safety committees, contributing insights and expertise from a security perspective.
• Monitored safety of school grounds and surrounding public areas, taking note of violations.
• Patrolled school property and mitigated risk or reported incidents.
• Developed security protocols for after-school events, ensuring a safe atmosphere for all participants and attendees.
• Addressed student behavior issues by implementing conflict resolution strategies, promoting a positive school culture.
• Enhanced school safety by conducting thorough security checks and monitoring student activities.
• Provided security and safety to school staff and students.
• Conducted school security inspections.
• Performed conflict resolution between student body, parents, teachers, and administration.