Summary
Overview
Work History
Education
Skills
References
Awardsservice
Education
Personal Information
Timeline
Generic

Andre Cottrell

Issaquah

Summary

Dynamic leader with a proven track record at Hometown Lenders, enhancing staff capabilities and driving operational efficiency. Excelled in client relationship management and quantitative analysis, achieving significant improvements in KPI metrics. Skilled in coaching teams of over 250, my entrepreneurial spirit and analytical abilities have consistently delivered results.

Resourceful Staff Member known for high productivity and efficient task completion. Specialize in time management, workflow optimization, and clear communication. Excel at teamwork, adaptability, and problem-solving to achieve goals. Committed to enhancing team performance through proactive support and effective collaboration.

Professional with strong experience in mortgage industry, prepared for this role. Proven ability to assess clients' financial needs, originate loans, and ensure compliance with regulations. Reliable team player who adapts to changing demands and focuses on achieving results. Skilled in customer service, financial analysis, and communication.

Overview

13
13
years of professional experience

Work History

Mortgage Loan Officer

Epic Mortgage Group
01.2022 - Current
  • Collected and verified financial information from applicants.
  • Maintained up-to-date knowledge of various loan products and compliance regulations.
  • Utilized CRM systems to effectively manage client interactions and follow-ups.
  • Assessed customer financial status and credit worthiness to determine eligibility for mortgage loans.
  • Evaluated and approved loan applications based on established criteria.
  • Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
  • Identified valuable solutions for customers with credit problems.
  • Educated customers regarding actions and strategies for debt repayment.
  • Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.

Self Employed

DJ
01.2013 - 07.2022
  • Operated my own event planning business
  • Disk Jockey
  • Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
  • Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
  • Implemented effective time management strategies allowing proper preparation prior to each performance.
  • Generated repeat business through exceptional customer service, attention to detail, and dedication to creating memorable experiences.
  • Customized DJ equipment configurations based on individual event requirements and space restrictions.

Staff Trainer, Lead Organizer and Loan Officer

Hometown Lenders
09.2020 - 01.2022
  • Educated staff on various new programs
  • Sent out daily leads to LO’s
  • Served as a subject matter expert in various areas, providing valuable insights during staff meetings and decision-making processes.
  • Facilitated team-building exercises to strengthen collaboration and communication among staff members.
  • Set incoming staff up with equipment, and onboarding
  • Managed budgets allocated for staff training initiatives, ensuring optimal resource allocation and cost efficiency.

Chicago Area Lead

Ford, Spin
08.2018 - 06.2020
  • Company Overview: Chicago & San Francisco
  • Fleet Management
  • P&L
  • Payroll
  • Networking
  • Sales
  • Dispatch Position
  • Boots on ground link between workers and middle management andupper management’
  • Worked under Midwest Spin Ops lead Kendall Taylor
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Chicago & San Francisco

Operations Floor Lead

FedEx
06.2014 - 08.2017
  • Company Overview: Chicago
  • Responsible for daily operations and logistics supporting a total volume goal of 650 k packages successfully sorted and processed through the facility
  • Accountable to coaching, developing, and maintaining employee standards on KPI metrics that greatly impact P&L reports
  • Conducting the training and development of over 250 employees and 15 shift-level managers
  • Chicago
  • Developed employee schedules, balancing individual preferences while meeting the operational needs of the business effectively.
  • Resolved conflicts between employees professionally, fostering a positive working environment that encouraged collaboration rather than competition.

Education

Bachelor’s degree - Criminal Justice,

Southern Illinois University
Carbondale, IL
05.2013

High School Diploma -

Homewood Flossmoor Highschool
05-2008

Skills

  • Adaptable
  • Creativity
  • Quantitative abilities
  • Analytical abilities
  • Team lead
  • Entrepreneurial spirit
  • Verbal communication
  • Written communication
  • Client relationship management
  • Knowledge retention
  • Sales training
  • Soft skills training
  • Goal oriented
  • Loan origination
  • Client account management
  • Negotiation tactics
  • Sales development
  • Financial analysis
  • Document review
  • Regulatory compliance
  • Data interpretation
  • Marketing expertise
  • Payment collection
  • Underwriting
  • Credit evaluation
  • Closing coordination
  • Underwriting support
  • Desktop underwriter expert
  • Pre-approval process

References

Available Upon Request

Awardsservice

  • Lead Coordinator for 'Most Profitable Event' award on campus
  • 'Member of the semester' for the organization for Minority Business Students Spr. 2011
  • National association of Intercollegiate Athletics All conference Men's wrestler 2009
  • Lead Mentor for the project manhood program 2012
  • Network for Teaching entrepreneurship (NFTE)
  • Thanksgiving Can Food Drive
  • Pennies for Patients
  • Build-A-Blanket Drive
  • Feed My Starving Children
  • Boys and Girls Club Chicago

Education

other

Personal Information

Willing To Relocate: True

Timeline

Mortgage Loan Officer

Epic Mortgage Group
01.2022 - Current

Staff Trainer, Lead Organizer and Loan Officer

Hometown Lenders
09.2020 - 01.2022

Chicago Area Lead

Ford, Spin
08.2018 - 06.2020

Operations Floor Lead

FedEx
06.2014 - 08.2017

Self Employed

DJ
01.2013 - 07.2022

Bachelor’s degree - Criminal Justice,

Southern Illinois University

High School Diploma -

Homewood Flossmoor Highschool

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