Andre Foster
Jacksonville
Summary
Versatile and highly motivated, demonstrated exceptional time management and customer service skills across roles at Rodbenders Seafood Bar and Grill and Home Depot. Excelled in fast-paced environments, achieving high customer satisfaction through meticulous attention to detail and a professional attitude. Proven ability to adapt and learn, enhancing team productivity and efficiency.
Overview
19
19
years of professional experience
Work History
Line Cook/Prep Cook
Rodbenders Seafood Bar and Grill
08.2023 - 12.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Stock Clerk/shipping and Receiving
Bjs
06.2018 - 12.2019
- Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Aided in warehouse space optimization through strategic reorganization of stored products for easier access.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Greeted customers and directed to requested products.
- Reduced stock discrepancies by conducting regular audits and promptly addressing any issues discovered.
Cook/Kitchen Manager
Sports Grill
01.2006 - 08.2023
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
MET Team Member
Home Depot
01.2013 - 01.2017
- Handled customer complaints professionally, resolving issues promptly to maintain high levels of customer satisfaction.
- Provided exceptional service by promptly addressing any customer inquiries or concerns regarding meat products, preparation methods, or dietary restrictions.
- Demonstrated versatility by cross-training in other departments within the store as needed for coverage during peak times or employee absences.
- Assisted in training new hires on department procedures, safety protocols, and best practices for efficient operations.
- Supported store promotions by creating visually appealing displays that showcased featured meats and specials.
- Operated specialized equipment such as slicers, grinders, and scales in a safe manner to prepare various cuts of meat for sale.
- Educated customers on proper cooking techniques for various cuts of meat, enhancing their meal preparation experiences at home.
- Continually updated product knowledge to stay current with industry trends and emerging customer preferences in the meat market.
- Received multiple commendations from management for consistently meeting or exceeding performance goals related to sales targets and customer experience metrics.
- Upheld company standards for quality assurance by inspecting incoming shipments of meats before stocking them onto shelves.
- Collaborated with team members to complete daily tasks efficiently, resulting in increased productivity within the department.
- Enhanced customer satisfaction by providing knowledgeable and friendly service while assisting with meat selection.
- Contributed to positive workplace culture by actively participating in team meetings, sharing ideas, and offering assistance when needed.
- Maintained a clean and sanitary work environment, adhering to food safety guidelines and ensuring the health of customers and staff.
Education
Diploma - General Studies
Miami SouthRidge
Miami Fl06.1993
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Customer service
- Professional attitude
- Reliable and trustworthy
Languages
English
Full Professional
Timeline
Line Cook/Prep Cook
Rodbenders Seafood Bar and Grill
08.2023 - 12.2024
Stock Clerk/shipping and Receiving
Bjs
06.2018 - 12.2019
MET Team Member
Home Depot
01.2013 - 01.2017
Cook/Kitchen Manager
Sports Grill
01.2006 - 08.2023
Diploma - General Studies
Miami SouthRidge
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