Accomplished sales, recruitment, and management professional with over 10 years of experience. Known for delivering high quality work and customer service. Provides superior support to leadership in operational and policy procedures.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Sports Bar
Webster, TX
01.2017 - 06.2022
Effectively managed and controlled the inventory to monitor surplus and deficit through the Partender System
Actively organized and set priorities for daily tasks to ensure all assigned duties are completed by close of business
Assigned tasks to other staff members and provided assistance if needed
Assisted higher management with human resource functions encompassing hiring, disciplinary actions, termination and payroll
Invoiced daily revenue and cost for operations purposes
Collaborated with higher management by providing recommendations to increase revenue and publicly.
Assistant General Manager
Dynamic Fitness
Houston, TX
05.2015 - 08.2017
Actively recruited and hired new employees and ensured they were properly trained on company procedures and policies
Independently developed a group of membership counselors in effort to assist customers with attaining their weekly and monthly goals
Assisted with the production of daily reports of club activity, to confirm that all intangible needs were achieved by close of business
Completed payroll services through tracking hours worked, calculating pay, and the distribution of payments
Actively resolved internal and external customer complaints and provided meditation if needed to elevate the matter from escalating to higher management.
General Manager
South Loop Upholstery
Houston, TX
11.2012 - 04.2015
Independently developed external relationships with auto companies and fabric suppliers to increase business and provide a superior product for customers
Managed company databases and tracked customer accounts to monitor payments and changes to their order
Completed payroll, ordered supplies and developed work schedules
Provided invoices to customers for their respective accounts with the appropriate data entry into the accounts spreadsheet
Increased project completion standards by implementing customer follow up procedures to ensure the project was completed according to their order.
Education
Bachelor's - Business Management
Sam Houston State University
Huntsville, TX
08-2014
Skills
Data analysis
Accounting
Recruitment
Conflict Management
Office Managerial
Communication
Customer service
Microsoft Word
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Training
Managerial Training
Human Resource Management
Conflict Resolution Training
Timeline
Assistant Manager
Sports Bar
01.2017 - 06.2022
Assistant General Manager
Dynamic Fitness
05.2015 - 08.2017
General Manager
South Loop Upholstery
11.2012 - 04.2015
Bachelor's - Business Management
Sam Houston State University
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