Andre Goldson
Miramar
Summary
My name is Andre Goldson. I have an dynamic customer service professional within all previous jobs having a Customer Service Representative background in providing exceptional support and resolving customer inquiries and meeting all the customer’s needs excelling in order fulfillment and team collaboration. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in Warehouse with operating RF scanners and forklifts, consistently achieving timely results while maintaining high standards of safety and efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
Security Guards Inc.
Miramar
04.2024 - Current
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Investigated all reported incidents of theft or vandalism on premises.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Documented security-related situations and submitted in-depth reports to superiors.
- Monitored CCTV systems to ensure safety and security of premises.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Reported safety hazards for remediation response.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Ame Pharmacy Carrier
Independent Contractor position
Miramar
02.2022 - 07.2024
- Proven work experience as a Contracts Specialist or similar role
- Excellent oral and written communication skill
- In-depth knowledge of procurement regulations, contract documents and legal specifications
- Outstanding negotiation and interpersonal skills
- Ability to resolve client complaints and concerns
- Relevant training and/or certifications as a Contracts Specialist
Technician
Ipg (Amazon)
Miami Gardens
06.2023 - 04.2024
- Repair, install, replace, and service different systems and equipments
- Read instructions and communicate effectively
- Inspecting, analyzing, and troubleshooting systems and equipment
Personal Shopper
Amazon
Fort Lauderdale
06.2022 - 07.2023
- Updated item descriptions in computer system for accurate tracking of stock levels.
- Suggested comparable products to replace out-of-stock items.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Busser/Server
MOXY
Miami Beach
10.2021 - 06.2023
- Providing a clean and pleasant dining experience by clearing, sanitizing or resetting tables
- They ensure that the restaurant is well stocked with necessary items such as silverware, plates, napkins, and cups of water glasses
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Order Picker
Taylor Corporation
Pompano Beach
08.2019 - 01.2021
- Utilized RF scanner to accurately locate and pick various products from warehouse shelves.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Contributed to team efforts by accomplishing related tasks as needed to support warehouse operations.
- Limited damage to products and orders by using care when choosing items.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Completed paperwork related to order picking tasks accurately and promptly.
- Ensured cleanliness and organization of the picking and storage areas to optimize workflow.
- Stacked cartons on pallets according to size and weight specifications.
Receiving Associate
Lowes
Pembroke Pines
06.2018 - 12.2020
- Organized deliveries by sorting and stocking receivables
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Organized backroom storage areas by item type in order to maximize space utilization.
- Prepared packages for shipping and determined most economical shipping methods.
- Compared and verified identifying information of outgoing shipments.
- Operated lift and hand trucks to transfer materials to and from target areas.
Warehouse Worker
Ready2refresh nestle
Miramar
02.2017 - 06.2020
- Operator is responsible for safely and efficiently operating the motorized lift
- Their primary responsibility is to pull products based on customer orders
- Daily duties can include fulfilling orders, restocking materials, or preparing orders for shipment
Customer Service Associate
Publix
Miami
10.2014 - 01.2017
- Worked for Publix for three years
- I have three years experience in customer service and worked in multiple departments such as cashiering, stocking, produce and also being a bagger
- I am a team player and provide great leadership skills
- Always get the job done in a timely manner and the first to react to any situation that's thrown up
Education
High school diploma -
Miramar high school
Miramar, FL06.2015
Skills
- Communication skills
- Order picking
- Busser
- Hospitality
- Microsoft Excel
- Host
- Order picker
- RF scanner
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Product knowledge
- Safety procedures
- Customer relationship management
- Shipping procedures
- Active listening
- Problem-solving
- Problem-solving abilities
- Time management abilities
- Product and service solutions
- Order fulfillment
- Adaptability and flexibility
- Understanding customer needs
- Negotiation
- Customer relationship management (CRM)
- Teamwork and collaboration
- Account management
- Senior leadership support
- Laboratory experience
- Surveillance
- Forklift
- Customer Service
- Warehouse experience
- Microsoft Office
- Leadership
- Ability to work under pressure
- Self motivated
- Hi-Lo
- Order Entry
- Pallet jack
- Machining
- Materials handling
- Cherry picker
Certification
- Forklift Certification
- ServSafe
- Pallet Jack Certification
- Guard Card
- Class D Security
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Great listening skills
- multi-tasking
Languages
English
Professional
Timeline
Security Officer
Security Guards Inc.
04.2024 - Current
Technician
Ipg (Amazon)
06.2023 - 04.2024
Personal Shopper
Amazon
06.2022 - 07.2023
Ame Pharmacy Carrier
Independent Contractor position
02.2022 - 07.2024
Busser/Server
MOXY
10.2021 - 06.2023
Order Picker
Taylor Corporation
08.2019 - 01.2021
Receiving Associate
Lowes
06.2018 - 12.2020
Warehouse Worker
Ready2refresh nestle
02.2017 - 06.2020
Customer Service Associate
Publix
10.2014 - 01.2017
High school diploma -
Miramar high school
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