Andre Hall
Weston,USA
Summary
Dedicated driver supervisor with 12 years of experience in logistics and sales management. Proven track record in leading teams, enhancing customer satisfaction, and consistently meeting sales targets. Skilled in route management and effective communication, with a focus on operational efficiency and team coordination. Experienced in pest control services and retail sales, leveraging expertise to drive performance and resolve customer issues promptly.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Driver Supervisor
Dependable Runners
Coral Springs, FL
11.2021 - Current
- Managed a team of 3 dispatcher drivers, overseeing their daily schedules and ensuring timely delivery of goods
- Coordinated with customers to schedule deliveries and resolve any issues or concerns
- Conducted regular meetings with dispatchers/drivers to communicate goals, expectations, and provide updates on company policies or procedures
Route Sales Representative
Frito-Lay
West Palm Beach, FL
01.2016 - 10.2021
- Managed a designated sales route, consistently meeting or exceeding monthly sales target
- Resolved customer complaints or issues promptly and professionally, maintaining high levels of customer satisfaction
- Managed inventory levels at each client location, ensuring adequate stock availability based on demand forecasts
Pest Control Service Specialist
Ecolab
Maitland, FL
09.2014 - 11.2015
- Performed thorough inspections of residential and commercial properties to identify pest infestations and determine appropriate treatment methods
- Developed customized pest control plans based on the specific needs of each client, ensuring effective elimination of pests
- Utilized a variety of tools and equipment such as sprayers, traps, and baits to apply pesticides and remove pests from affected areas
- Educated clients on preventive measures to minimize future pest problems, including proper sanitation practices and sealing entry points
Sales Merchandiser Team Lead
Pepsi America
Pompano Beach, FL
01.2007 - 07.2014
- Received and processed incoming merchandise, ensuring accurate inventory counts and proper storage
- Inspected returned items for damage or defects, documenting findings and initiating appropriate actions
- Efficiently sorted and organized returned merchandise based on condition, size, and category
- Maintained a clean and organized work area to facilitate efficient handling of returned merchandise
Service Writer Consultant, Key Room Manager, Valet
JM Lexus
Margate, FL
01.2004 - 12.2006
- Provided exceptional customer service by promptly greeting and assisting customers with their automotive service needs
- Effectively communicated with customers to understand their vehicle concerns and accurately documented them for the technicians
- Recommended necessary repairs and maintenance based on thorough inspections, ensuring customer safety and satisfaction
- Collaborated with technicians to review repair estimates, explaining the scope of work and associated costs to customers
- Managed a high volume of incoming calls, scheduling appointments, and coordinating service requests efficiently
- Assisted in resolving customer complaints or issues regarding services provided, ensuring prompt resolution and customer retention
Education
Associate of Science - Automotive
ATI Career Center
Oakland Park, FL05.2006
Skills
- Team player
- Problem-Solving
- Strategic Planning
- Customer Service
- Conflict Resolution
- Technology Proficiency
- Pest Control Expertise
- Service Consulting
- Route Management
- Time Management
- Work Ethic
- Effective Communication
- Sales Skills
- Customer relationship management
- Team leadership
- Problem solving
- Time management
Certification
Driver's License
Timeline
Driver Supervisor
Dependable Runners
11.2021 - Current
Route Sales Representative
Frito-Lay
01.2016 - 10.2021
Pest Control Service Specialist
Ecolab
09.2014 - 11.2015
Sales Merchandiser Team Lead
Pepsi America
01.2007 - 07.2014
Service Writer Consultant, Key Room Manager, Valet
JM Lexus
01.2004 - 12.2006
Associate of Science - Automotive
ATI Career Center