At Andre Hamlin's Kryo Spa, excelled in enhancing guest satisfaction and streamlining front desk operations. Demonstrated expertise in cleaning, sanitation, and guest engagement, leading to a significant improvement in service quality. Skilled in sales upselling and efficiently managing supplies, I played a key role in training staff and elevating customer service standards.I am also open to any type task you give me.
Work History
Kryo Spa
Andre Hamlin
18737 Dixie Hwy, Homewood, IL 60430
02.2024 - 08.2024
Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
Trained new employees in best practices for customer service, cleanliness, and product knowledge within the spa environment.
Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
Replenished locker room linens, robes and sandals to maintain adequate supplies for guests.