Andre Herron

WILSON LOGISTICS / DHL LOGISTICS | Dallas-Fort Worth Area

Commercial Truck Driver / Shuttle Driver | Feb 2018 – Present

• Transported refrigerated and dry van freight between manufacturing plants and regional distribution hubs, ensuring timely and safe deliveries.
• Maintained strict adherence to DOT regulations and safety standards, ensuring compliance and accurate transportation documentation.

ANDRE HERRON Irving, TX 75060 | 214-876-0761 / 214-908-4108 | andreherron49@yahoo.com PROFESSIONAL SUMMARY PROFESSIONAL EXPERIENCE CITY OF DALLAS — PUBLIC WORKS

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Experienced public works and operations professional with 10+ years of City of Dallas experience and progressive responsibility in field operations, employee supervision, construction inspection, customer service, and project coordination. Strong background in managing crews, coordinating City departments and contractors, overseeing service requests, operating heavy equipment, and supporting public works operations.

Dallas, TX | December 2016 – Present

CLEAN SWEEP! — SUPERVISOR / MANAGEMENT
February 2026 – Present

• Manage daily operations for the Clean Sweep! team responsible for homeless encampments, illegal dumping, debris, shopping carts, and other identified locations throughout Dallas.
• Supervise employees and coordinate daily assignments, staffing, equipment, vehicles, and operational resources.
• Coordinate encampment cleanups and field operations with City departments and external stakeholders.
• Monitor service requests and ensure assigned locations are addressed within established service-level expectations.
• Track completed work, service requests, locations, debris removal, and operational activities for reporting and accountability.
• Addressed employee attendance, performance, scheduling, and workplace concerns; provided coaching and counseling.
• Coordinate equipment deployment, inspect completed work, and communicate field conditions and project status to management.

CUSTOMER SERVICE SUPERVISOR
April 2023 – February 2026

• Investigated and resolved service requests submitted by citizens, City Council members, the City Manager, and the Mayor's Office.
• Coordinated with field crews, supervisors, and City departments to ensure service requests were properly addressed.
• Monitored requests for timely completion, follow-up, and accurate documentation.
• Communicated status updates to citizens, constituents, City leadership, and other stakeholders.
• Identified recurring service issues and monitored trends to inform operational planning and improve responsiveness.

CAPITAL PROJECT INSPECTOR II
April 2020 – April 2023

• Inspected construction activities to ensure compliance with approved plans, specifications, City standards, and project requirements.
• Monitored contractor performance, construction progress, workmanship, materials, and site conditions.
• Coordinated underground utility activities and construction conflicts with Atmos Energy, Dallas Water Utilities, and Oncor.
• Coordinated with contractors, project managers, engineers, utility companies, and City personnel.
• Identified construction deficiencies and coordinated corrective actions.
• Maintained inspection records, reports, photographs, project documentation, and correspondence.

CREW LEADER / CDL DRIVER
December 2016 – April 2021

• Supervised and coordinated field crews performing street maintenance and public works operations.
• Assigned work activities and coordinated employees, equipment, materials, and job locations.
• Performed street paving repairs while operating asphalt paving repair trucks and other equipment.
• Responded to and completed citizen service requests submitted through City leadership and municipal channels.
• Operated tractor-trailers and lowboy trailers to transport heavy equipment throughout the City.
• Conducted daily pre-trip and post-trip inspections to ensure equipment safety and reliability, documenting conditions for accountability.

• Led team in efficient material handling operations, ensuring timely delivery and accuracy.
• Streamlined inventory management processes, reducing downtime and improving workflow efficiency.
• Trained and mentored new team members on safety protocols and operational best practices.
• Coordinated with cross-functional teams to optimize logistics and supply chain processes.