Andre Hicks
Tonawanda
Summary
Hardworking and reliable professional with hands-on experience in fast paced environments including warehouse operations, delivery, and customer service. Skilled in equipment handling, safety compliance, and problem solving under pressure. Proven ability to work independently and as part of a team, while maintaining strong attention to detail and professionalism with customers. Currently pursing a career in HVAC, brining transferrable skills in mechanical aptitude, time management, and a string work ethic to support installation, maintenance, and service operations.
Overview
6
6
years of professional experience
Work History
Production Leader
McDonald's
05.2019 - Current
- Operated machinery and equipment following safety protocols to minimize risks.
- Supported team members in daily tasks to enhance overall efficiency and productivity.
- Learned quality control processes to identify and report defects in products.
- Operated and maintained kitchen equipment, identifying minor issues and reporting for service
- Trained and mentored new team members, demonstrating leadership and ability to explain technical processes
- Followed strict safety and sanitation procedures daily, ensuring compliance with company and industry standards
Package Delivery Driver
Amazon
06.2024 - 02.2025
- Delivered packages efficiently, ensuring timeliness customer satisfaction, and safely operated commercial vans in all weather conditions
- Maintained accurate records of deliveries and pickups for inventory management.
- Conducted vehicle inspections and performed basic maintenance to ensure safety compliance.
- Lifted, carried, and installed packages up to 75lbs demonstrating physical stamina and proper handling of heavy equipment
- Planned efficient routes and adapted quickly to changes, improving productivity and reducing delays
- Delivered excellent customer service by communicating clearly, resolving issues on-site, and representing the company professionally
Warehouse Associate
UPS
09.2023 - 01.2024
- Operated forklifts and pallet jacks for efficient inventory handling.
- Streamlined order fulfillment processes, enhancing overall productivity.
- Conducted regular inventory audits to maintain accurate stock levels.
- Trained new associates on safety protocols and operational procedures.
- Tracked inventory using scanners and software
Education
High School Diploma -
Kenmore East High School
Tonawanda, NY06-2021
Skills
- Hand and power tool operation
- Equipment operation and assembly
- Physical stamina (can work in tight spaces, lifting, carrying)
- Strong work ethic and reliability
- Adapt in fast paced environments
- Assembly and production
- Standard operating procedures
- Product line analysis
- Multitasking Abilities
- Machine operation
- Effective communication
- Heavy lifting
Timeline
Package Delivery Driver
Amazon
06.2024 - 02.2025
Warehouse Associate
UPS
09.2023 - 01.2024
Production Leader
McDonald's
05.2019 - Current
High School Diploma -
Kenmore East High School
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