Andre Hightower
Shift Lead
Seattle,WA
Summary
Motivated Shift Leader with compassionate leadership skills, empowering team members to exceed objectives. Experienced trainer and skilled problem-solver adept at balancing customer, company, and employee needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Service Champion
Taco Bell
Pittsburg, California
09.2024 - 10.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Processed orders on POS system and accepted cash and charge payments.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Sales
MarketSource/Target Mobile
Walnut Creek, CA
08.2020 - 09.2024
- Managed phone sales and activations for customers across multiple carriers at MarketSource.
- Provided support for customer technical inquiries
- Managed inventory by restocking shelves and organizing backstock products in a fast-paced environment.
Shift Leader
Pressed
Danville
11.2021 - 08.2022
- Prepared food and handled cash transactions as a shift leader for Pressed
- Maintained cleanliness and organization of store through regular cleaning tasks, dishwashing, and inventory restocking.
- Independently supervised store operations as a shift lead, handling both opening and closing responsibilities.
- Handled cash deposits and facilitated new inventory shipments.
Fit Expert
Road Runner Sports
Concord
08.2021 - 11.2021
- For Road Runner Sports, provided expertise as a Fit Expert to guide customers towards their optimal running footwear and accessories.
- Maintained cleanliness and organization of store while replenishing inventory and assisting customers at registers
- Supported store operations by participating in end-of-day tasks, such as assisting with closing procedures and reconciling cash.
Student Coach
Next Level Sports
Concord
06.2019 - 02.2020
- Mentored younger children in the fundamentals of flag football
- Assisted in imparting the value of teamwork and effective communication.
Warehouse Worker
Uhuru furniture store
Oakland
06.2017 - 07.2017
- Assisted in the transportation of stock from the store to various trailers by loading and unloading pallets and individual cases.
- Performed general housekeeping and specific sanitation tasks including floor sweeping, trash removal, dusting, and wiping.
- Successfully performed duties involving the lifting of objects weighing up to 50 pounds with or without accommodation.
Education
High school diploma -
De La Salle High School
Concord, CA05.2020
Skills
- Sales assistance
- Superb sales abilities
- Sales Analysis
- Sales technique
- Sales experience
- Sales orientation
- Stocking and Inventory
- Stocking and Organization
- Customer Service
- Production Scheduling
- Team motivation
- Team Leadership
- Cash Handling
Certification
Food Handler Certification
Volunteer Experience
Alameda County Food Bank, Oakland, CA, 06/14/15-07/12/15, I helped weigh and sort food to be delivered and given out to the homeless.
Affiliations
- Playing sports
- Hiking
- Making Beats
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Food Service Champion
Taco Bell
09.2024 - 10.2024
Shift Leader
Pressed
11.2021 - 08.2022
Fit Expert
Road Runner Sports
08.2021 - 11.2021
Sales
MarketSource/Target Mobile
08.2020 - 09.2024
Student Coach
Next Level Sports
06.2019 - 02.2020
Warehouse Worker
Uhuru furniture store
06.2017 - 07.2017
High school diploma -
De La Salle High School