Andre Jenkins
Odessa
Summary
Adept Technician with a proven track record at Lubezone, where I enhanced team productivity and customer satisfaction through expert troubleshooting and maintenance. Skilled in mechanical repairs and customer service, I thrive under pressure, consistently mastering new technologies. My commitment to quality control and preventive maintenance has been pivotal in optimizing system performance.
Overview
2019
2019
years of professional experience
Work History
Technician
Lubezone
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Enhanced team productivity with thorough training on new technologies and procedures.
Kitchen Manager
Harrigans
01.2012 - 04.2018
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Education
Business Marketing - Business
University of Texas Permian Basin
Odessa, TXSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
- Equipment maintenance
- Work Planning and Prioritization
- Tech-Savvy
- Mechanical aptitude
Timeline
Kitchen Manager
Harrigans
01.2012 - 04.2018
Technician
Lubezone
Business Marketing - Business
University of Texas Permian Basin
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