Andre Joyce
Newark
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.
Overview
9
9
years of professional experience
Work History
Server
Tony’s Pizzeria/ HMS Host
10.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Warehouse Associate
OTG Management
05.2018 - 08.2022
- Liaised between OTG markets and restaurants to ensure all merchandise and goods were in stock
- Coordinated the ordering, shipping, and receiving of merchandise to OTG's warehouse locations throughout the airport's terminal terminals
- Created labels to correspond with merchandise.
- Delivered merchandise to its designated locations
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Customer Relations Volunteer
VisionByyVintage LLC
03.2018 - 07.2020
- Followed up with customers via email after their photoshoots to obtain reviews
- Responded to customer requests for products, services, and company information.
- Coordinated the coupon distribution to potential and previous clients to
- Answered product and service questions, suggesting other offerings to attract potential customers.
Sales Associate
Hennes & Mauritz
11.2016 - 03.2018
- Engaged with customers to build rapport and loyalty.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Stayed current on company offerings and industry trends.
Sales Associate
The Children's Place
09.2014 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma - undefined
Visions Academy High School
Skills
- Project management
- Billing and Payment Processing
- Food Preparation and Safety
- Verbal Communication
- Hospitality and Accommodation
- POS Systems and Ordering Platforms
- Adaptable
- Teamwork
- Warehouse Coordination and Support
- Occupational Health and Safety
Timeline
Server
Tony’s Pizzeria/ HMS Host
10.2022 - Current
Warehouse Associate
OTG Management
05.2018 - 08.2022
Customer Relations Volunteer
VisionByyVintage LLC
03.2018 - 07.2020
Sales Associate
Hennes & Mauritz
11.2016 - 03.2018
Sales Associate
The Children's Place
09.2014 - 08.2017
High School Diploma - undefined
Visions Academy High School