Efficient professional in facility maintenance management, known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills including staff supervision, inventory control, and regulatory compliance. Excel in communication, leadership, and problem-solving, ensuring smooth operation and team cohesion in fast-paced environments. Knowledgeable about handling hazardous materials, cleaning building areas and maintaining equipment. Experienced in management areas such as records administration, team meetings, and working well with the public. History of effectively overseeing safety and daily operations of custodial teams. Familiar with facility business practices and standards. Diligent and resourceful leader adept at complex problem-solving and conflict management.
Overview
16
16
years of professional experience
Work History
Custodial Services Supervisor
Broward County Water and Wastewater
07.2024 - Current
Plans, organizes, coordinates, and assigns direction, provides training and work reviews of assigned staff and outside contractors; provides input during the preparation of employee performance evaluations; participates in the interview and hiring process; organizes and assigns work, sets priorities, and follows-up to ensure coordination and completion of assigned work; ensures proper safety precautions are followed
Assists in the development and administration of the budget; assists with the purchasing and accounting of property, equipment, and supplies; advises on matters concerning related activities
Develops and directs training programs for custodial staff designed to ensure custodians within the County stay current with new custodial methods, supplies, equipment, and safety procedures
Manages custodial program designed to provide County facilities daily maintenance and some repair activities; conducting inspections for quality assurance, uniform work standards and continuous improvement of custodial program; maintain a high standard of cleanliness, hygiene, safety, and efficiency throughout the County
Maintains and provides procedural support for custodial operations within the County’s facilities; assesses the program effectiveness and efficiency and provides recommendations for improvements
Estimates materials, tools, and equipment needed for work assignments; orders and picks up materials and supplies from outside vendors as appropriate; prepares cost estimates for the job
Troubleshoots problems and provides technical assistance to staff in solving issues and problems
Reports need for major repairs/maintenance to Facilities staff
Ensures servicing and availability of a variety of test equipment and hand and power tools; maintains inventory of frequently used supplies and hardware; orders supply as required
Maintains records of work performed and materials used
Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team
Lead, train, and supervise custodial staff - prepare timesheets, develop work schedules, and coordinate custodial staff workloads to ensure efficient services
Oversee, coordinate, and schedule custodial-related contractual services, such as janitorial and pest control services
Inspect facilities for contractual compliance and work with contractors to resolve deficiencies
Identify cleaning deficiencies and resolve them; respond to and investigate internal customer complaints and determine, if necessary, action is needed
Implement and monitor safe working practices and report safety hazards and repairs needed to management
Plan, purchase, and maintain inventory of janitorial supplies and equipment
Prepare electronic inventory reports
Assist in developing standards for the purchase of custodial supplies and equipment
Coordinate repairs of custodial equipment
Utilize janitorial software, Compu Clean, to manage work orders
Operate a county vehicle to conduct job-related activities
Performs supervisory duties implementing the direction and planning of custodial tasks in county buildings; administers compliance and performance of cleaning and pest control vendor contracts and related services
Identifies contractor cleaning deficiencies and coordinates with management concerning the day-to-day operations and needs of tenant requirements and requests related to cleaning and pest control
Prepares electronic documents/reports, and timesheets, and maintains electronic and paper records keeping relating to contract files, personnel records, supplies, and equipment
Respond to and investigate tenant complaints with cleaning and pest control, determining necessary action needed; inspect the facility for contractual cleaning compliance and cleanliness/appearance of interior/exterior of the building
Coordinates with multiple agencies concerning the issuance of supplies and materials that need replenishing to employees; maintains inventory control of equipment, supplies, and materials provided to employees; issues and receives reports and keys to the cleaning contractors
Trains and supervises staff regarding cleaning methods, materials, and the operation/use of custodial equipment; inspects the project work and performs weekly inspections; addresses janitorial emergencies before and after cleaning staff start and end their shifts
Performs related work as assigned
Custodian
Broward County Water and Wastewater
01.2024 - 07.2024
Sweeps, mops, scrubs, and buffs floors; cleans walls, ceilings, and woodwork; washes windows
Cleans restrooms and replenishes supplies
Dusts; empties waste baskets
Moves and sets up furniture; prepares rooms for scheduled programs and activities
Collects litter and sweeps walks around the buildings
Cleans offices, break rooms, halls, stairways, and similar areas to provide a clean, sanitary, and safe environment for the public and other staff
Performs a variety of light maintenance activities to maintain a safe, clean work environment, facilitate ongoing operations, and maintain day-to-day services
Maintains inventory of a variety of cleaning products and supplies
Performs related work as assigned
Maintenance Worker
Broward County Transit
05.2022 - 01.2024
Maintains grounds and landscape areas to ensure that grounds and landscape areas are presentable, clean, and safe
Performs various facility maintenance work to ensure a clean, safe environment for the public and County employees, minimize major repair/replacement costs, and/or extend the useful life of equipment/fixtures
Cleans offices, break rooms, restrooms, halls, shop areas, pavilions, and sidewalks, to provide a clean, sanitary, and safe environment for the public and other staff; moves a variety of furniture and related items to relocate/rearrange workstations/offices, and set up for meetings, activities, and events
Interacts with the public and/or other County employees to give directions/information, explain work activities/procedures, identify their service needs, and/or resolve day-to-day operational issues
Sets out temporary traffic control devices at the work site to provide a safe work environment and facilitate safe, efficient traffic flow
Prepares a variety of log sheets to document work activities, track equipment usage, and provide summary information to management
Maintains a variety of landscape and construction-related equipment to ensure that the equipment operates safely and appropriately when needed, extends the useful life of the equipment, minimizes downtime, and minimizes major repair/replacement costs
Performs related work as assigned
Assistant Head Facilities Serviceperson
School Board of Broward County
Fort Lauderdale
05.2018 - 05.2022
Provide knowledge and skills needed to perform in schools and departments of SBBC
Operate labor-saving devices such as shampoo and scrubbing machines, wet and dry vacuums, heavy lifting, and climb ladders to replace light bulbs and a/c filters and vents
Follow written and oral instructions on cleaning and equipment
Ensure adherence to good safety procedures
Participated successfully, in training programs offered to increase the skills and proficiency to complete the assignment
Maintain equipment in satisfactory condition
Facilities Serviceperson
School Board of Broward County
Ft Lauderdale
10.2015 - 05.2018
Provide knowledge and skills needed to perform in schools and departments of SBBC
Operate labor-saving devices such as shampoo and scrubbing machines, wet and dry vacuums, heavy lifting, and climb ladders to replace light bulbs and a/c filters and vents
Follow written and oral instructions on cleaning and equipment
Ensure adherence to good safety procedures
Participated successfully, in training programs offered to increase the skills and proficiency to complete the assignment
Maintain equipment in satisfactory condition
Package Handler and Courier
FED EX
Fort Lauderdale
01.2009 - 01.2014
Load, unload, sort, pick up and deliver packages
Advise customers on the features of the service and associated documentation, legality, and special requirements
Complete and submit all operational paperwork on time; support surrounding routes; audit all shipping documentation and labeling
Maintain ensure vehicle cleanliness and working order in compliance with all operational policies and procedures
Education
High School -
Plantation High School
Plantation, Florida
12.1995
Skills
Customer service
Employee training
Inventory management
Equipment maintenance
Safety procedures
Quality assurance
Lockout / Tagout
Asbestos awareness
Basic Facilities Service Certification
Professional Facilities Training
Master Facilities Training
Leadership
Problem solving
Time management
Customer service
Work scheduling
Communication skills
Performance evaluation
Continuous improvement
Restroom maintenance
Waste disposal
Workplace safety
Chemical handling
Sanitation standards
Team management
Groundskeeping
References
References upon request
Knowledge And Abilities
Having the ability to develop and maintain a professional relationship with clients, coworkers, supervisors, and community members.
Being able to adhere to organizational policies, and procedures and abide by a code of ethics.
Committed to ongoing training and development as it relates to clinical skills, professional development, ethics, and technology, and training to perform job responsibilities to the required standards.
Timeline
Custodial Services Supervisor
Broward County Water and Wastewater
07.2024 - Current
Custodian
Broward County Water and Wastewater
01.2024 - 07.2024
Maintenance Worker
Broward County Transit
05.2022 - 01.2024
Assistant Head Facilities Serviceperson
School Board of Broward County
05.2018 - 05.2022
Facilities Serviceperson
School Board of Broward County
10.2015 - 05.2018
Package Handler and Courier
FED EX
01.2009 - 01.2014
High School -
Plantation High School
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