Andre Lawson
North Las Vegas,NV
Summary
Well-rounded Chef offering 14 years of comprehensive experience consistently preparing exceptional menu items to garner customer praise. Well-versed in creating new, seasonal menus and maintaining smooth and timely kitchen operations. Committed to delivering first-rate dining experience to guests.
Overview
34
34
years of professional experience
Work History
Head Custodian 2
Clark County School District, Las Vegas, Nevada
Las Vegas , NV
2008.06 - 2024.01
- Ensured the safety of personnel and equipment by regularly inspecting floors, walls, ceilings, lighting fixtures, and other areas for potential hazards.
- Conducted regular inspections of custodial supplies to ensure adequate inventory levels.
- Dispensed cleaning materials to custodial staff members according to established procedures.
- Assigned tasks to custodial staff members based on their abilities and expertise.
- Trained new employees in proper use of custodial equipment and techniques.
- Supervised daily activities of custodial staff members including setting goals and deadlines.
- Reported any damage or malfunctioning equipment to appropriate departments for repair or replacement.
- Provided assistance with special events held at the facility such as set-up, breakdown of chairs, tables, stages.
- Reviewed invoices from vendors for accuracy before submitting for payment.
- Created records of maintenance activities performed in each area.
- Planned preventative maintenance programs for all areas requiring routine upkeep.
- Scheduled periodic deep cleaning projects such as carpet shampooing or window washing.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
Hotel Sales Manager
Emerald Suites Hotels
Las Vegas , NV
2006.06 - 2008.02
- Developed and implemented sales strategies to increase revenue and profitability.
- Created and presented proposals to potential clients.
- Attended industry-related functions such as trade shows, conventions, and conferences.
- Negotiated contracts with corporate clients.
- Responded to customer inquiries in a timely manner.
- Managed client accounts and relationships.
- Identified new markets for potential business opportunities.
- Conducted market research to stay current with industry trends and competitive pricing practices.
- Analyzed financial data related to sales performance goals and objectives.
- Developed promotional materials for special events or packages offered by the hotel.
- Researched competitors' activities in order to gain insight into their strategies.
- Generated reports of weekly, monthly, quarterly sales activity.
- Monitored customer feedback via surveys or online reviews.
- Maintained up-to-date records of all contacts made with customers.
- Processed payments from customers in accordance with established procedures.
- Developed long-term relationships with venues and clients by maintaining consistent communication and excellent customer service.
- Identified potential customers, accounts and markets and cultivated relationships to achieve assigned revenue goal.
- Submitted weekly and monthly sales reports and attended sales and management meetings to support business objectives.
- Attended trade shows, community events and industry meetings to build and maintain rapport with competitor hotels, lead sources, clients and local community.
- Resolved customer complaints regarding sales and service.
Senior Sales Manager
Marriott International, Inc.
Las Vegas , NE
2003.05 - 2006.02
- Developed and implemented sales strategies to increase profits and expand market share.
- Monitored customer feedback to identify areas of improvement in products and services.
- Managed all aspects of the sales process from lead generation to closing deals.
- Provided training for new sales staff members on company policies and procedures.
- Established relationships with key customers and industry partners to maximize profitability.
- Collaborated with other departments such as marketing, finance, operations.
- Identified opportunities for growth within existing accounts as well as new markets.
- Responsible for meeting or exceeding monthly revenue targets set by senior management.
- Ensured compliance with all relevant laws, regulations and ethical standards.
- Assisted in developing pricing strategies that optimize profits while maintaining customer loyalty.
- Pursued sales deals by qualifying clients, building individualized proposals and preparing final contracts.
- Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
- Researched competitors and stayed on top of current market conditions to survey landscape and anticipate roadblocks.
- Promoted products at trade shows across region, connecting with prospects and improving market penetration.
- Analyzed business and sales targets using critical problem-solving skills.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Prospected for new business using databases and other strategies to generate sales.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Created and maintained sales environment to support business objectives.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Attended trade shows for in-person engagement and network building.
- Resolved customer complaints regarding sales and service.
- Coached, developed and motivated team to achieve revenue goals.
Hotel Sales Manager
Alexis Park Resort
Las Vegas Nevada , NV
2000.06 - 2003.02
- Developed and implemented sales strategies to increase revenue and profitability.
- Created and presented proposals to potential clients.
- Attended industry-related functions such as trade shows, conventions, and conferences.
- Negotiated contracts with corporate clients.
- Responded to customer inquiries in a timely manner.
- Managed client accounts and relationships.
- Identified new markets for potential business opportunities.
- Conducted market research to stay current with industry trends and competitive pricing practices.
- Analyzed financial data related to sales performance goals and objectives.
- Collaborated with other departments within the hotel organization to promote sales initiatives.
- Developed promotional materials for special events or packages offered by the hotel.
- Implemented an effective lead generation program through targeted advertising campaigns.
- Researched competitors' activities in order to gain insight into their strategies.
- Organized promotional activities such as contests or giveaways.
- Generated reports of weekly, monthly, quarterly sales activity.
- Monitored customer feedback via surveys or online reviews.
- Maintained up-to-date records of all contacts made with customers.
- Processed payments from customers in accordance with established procedures.
- Identified potential customers, accounts and markets and cultivated relationships to achieve assigned revenue goal.
- Quoted pricing and met with clients and hotel management to plan and organize functions.
- Managed hotel sales and marketing plans to accurately interpret and support business objectives.
- Attended trade shows, community events and industry meetings to build and maintain rapport with competitor hotels, lead sources, clients and local community.
- Determined price schedules and discount rates.
- Resolved customer complaints regarding sales and service.
Chef Garde Manger
Alexis Park Resort
Las Vegas , NV
1990.04 - 2000.06
- Planned menus, ordered supplies and managed kitchen staff.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
- Reviewed operational records to determine amount of food used in order to maintain appropriate inventory levels.
- Supervised team members during meal service to ensure accuracy of orders.
- Adhered to budget guidelines when purchasing ingredients and equipment.
- Prepared high-quality dishes according to established recipes.
- Checked quality of raw materials before use.
- Managed daily operations of the kitchen including scheduling shifts for staff.
- Resolved customer complaints regarding food quality or service issues.
- Created weekly schedules for employees based on projected business volume.
- Stored foods correctly using correct storage containers and labelling systems.
- Organized special events such as banquets or buffets requiring complex menus or decorations.
- Inspected kitchen equipment for cleanliness and functionality prior to use.
- Adjusted seasonings of dishes according to customers' tastes.
- Documented employee performance reviews in order to assess progress towards goals set out in training plans.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Monitored quality, presentation and quantities of plated food across line.
- Exercised portion control for items served, eliminating waste.
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
- Managed kitchen staff team and assigned tasks for various stages of food production.
- Developed standard recipes and techniques for food preparation and presentation, promoting consistently high-quality food items.
- Trained kitchen workers on culinary techniques.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Selected and developed recipes and planned menus, driving consistent food quality and production.
- Tracked ingredient inventories to estimate purchasing needs and prevent unnecessary expenditures.
- Delegated tasks and supervised kitchen staff to optimize food preparation, presentation and safety.
- Supervised specialty dish preparation to satisfy customer requests and cater to various dietary needs.
- Established controls to alleviate supply and food waste.
- Assigned specific duties to employees to maintain productive operation of kitchen and food service.
- Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
- Liaised with vendors to purchase optimal recipe ingredients at cost-effective rates.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Checked quality of food products to meet high standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Observed food safety and sanitation protocols to reduce germ spread.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Prepared workstations with ingredients and tools to increase efficiency.
- Supervised food preparation staff to deliver high-quality results.
- Monitored temperatures of prepared food and cold-storage areas.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Distributed food to service staff for prompt delivery to customers.
- Built and managed relationships with local vendors to obtain fresh, quality ingredients at cost-effective prices.
- Prepared salads, sandwiches, and other cold dishes according to recipes and menu specifications.
- Inspected food preparation and serving areas to ensure observance of safe, sanitary food-handling practices.
- Stocked pantry items such as condiments, spices, breads, cereals, dairy products, canned goods.
- Organized buffet tables with attractive displays of prepared foods.
- Sliced meats for sandwiches and salads using electric slicer or knife.
- Plated individual portions of salads prior to service to guests.
- Diced vegetables for use in salads or soups according to recipe requirements.
- Carved cooked meats into thin slices for platters or sandwiches.
- Garnished hors d'oeuvres with edible decorations before service.
- Assembled charcuterie boards with cured meats, cheeses, fruits and nuts.
- Monitored temperatures of hot and cold food items during storage periods.
- Checked freshness of ingredients used in preparing salads or cold dishes.
- Labeled containers when storing leftovers in walk-in refrigerator and freezer.
- Selected appropriate utensils needed for each dish being served.
- Followed written recipes to prepare sauces and dressings from scratch.
- Responsible for setting up cold stations at breakfast buffets and banquets.
- Ordered supplies necessary to maintain adequate levels of ingredients.
Education
High School Diploma -
E.W. Clark High School
Las Vegas, NV1979-06
Some College (No Degree) - Accounting
College of Southern Nevada
Las Vegas, NVSkills
- Facility Maintenance
- Problem-Solving
- Team Collaboration
- Excellent communication skills
- Hospitality Industry Knowledge
- Meeting facilitation
- Revenue Generation
- Trade show representation
- Leadership Techniques
- Contract Negotiation
- Revenue management
- Sales Targeting
- Customer Service
- Garnishing Techniques
- Meal Preparation
- Food and beverage pairing
- Resource Management
- Staff Coordination
- Vendor Relations
- Cost Control
- Kitchen Operations
- Business Management
- Food Storage
- Kitchen Management
- Recipe creation
- Kitchen equipment operations
- Knife use
- Banquets and catering
- Food Service Operations
Accomplishments
- Mobile 4-Star Service award
- 5 Star Diamond Service award
- Marriott Golden Circle Sales Award
Timeline
Head Custodian 2
Clark County School District, Las Vegas, Nevada
2008.06 - 2024.01
Hotel Sales Manager
Emerald Suites Hotels
2006.06 - 2008.02
Senior Sales Manager
Marriott International, Inc.
2003.05 - 2006.02
Hotel Sales Manager
Alexis Park Resort
2000.06 - 2003.02
Chef Garde Manger
Alexis Park Resort
1990.04 - 2000.06
High School Diploma -
E.W. Clark High School
Some College (No Degree) - Accounting
College of Southern Nevada
Similar Profiles
Deborah OlsonDeborah Olson
Special Program Teachers Assistant at Clark County School District, Las Vegas, NevadaSpecial Program Teachers Assistant at Clark County School District, Las Vegas, Nevada
Quinsonya SmithQuinsonya Smith
Secretary III at Clark County School District, Las Vegas, NevadaSecretary III at Clark County School District, Las Vegas, Nevada
Kristen RowlesKristen Rowles
Coordinator III at Clark County School District, Las Vegas, NevadaCoordinator III at Clark County School District, Las Vegas, Nevada