Andre L. Green
Clinton,Maryland
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Guest Specialist
Bobs Discount Furniture Store
07.2022 - 01.2024
- Selling furniture items, assisting customers, and promoting products
Care Monitor
Xator Corporation
01.2021 - 01.2022
- Assured the safety and security of refugees placed in temporary housing facility
Transporter
Enterprise RAC Co. of Maryland, LLC
01.2019 - 01.2020
- Pick up cars from car dealerships to transport to various Enterprise car lots throughout the DMV
- Transport cars from various Enterprise car lots to car dealerships throughout the DMV
- Transport new arrival vehicles to Enterprise Car Rental stores throughout
- Fuel Vehicles
Owner/Operator
A & D Cleaning Services, LLC
01.2012 - 01.2020
- Perform general office cleaning
- Ensure that the facilities are cleaned correctly and according to the client’s standards
- Maintain a checklist of routine cleaning
- Arrange for additional workers or sub-contractors to perform special task, when needed
- Purchase all cleaning supplies and equipment
- Perform all administrative and accounting operations
- Prepare and submit all bank transactions
Independent Contractor (Courier)
Interstate Express
01.2018 - 01.2019
- Pick up items to be delivered from the customer or client
- Deliver items to various location
- Responsible for obtaining a signature for proof of receipt of items and leaving an invoice for proof of items received
- Responsible for obtaining proof of filing for documents that are delivered to a courthouse for filing
- Follow procedures for entering secured facilities
- Maintain a driving and mileage log
- Lift up to 50 lbs
- And consistent bending and pulling
- Utilize a GPS system for directions to pick-ups and deliveries
Customer Service Associate
Sams Club
01.2016 - 01.2017
- Create and renew membership for members, and create the membership card that includes a photo ID
- Process returns and refunds that include cash back, debit/credit or store credit
- Process credit applications, communicate with credit card company for various customer concerns
- Pull online orders
- Cashiering
- Assist members with locating items in person or on the phone
- Answer Multi-line phone system
- Re-shop store items
Partner/Driver
Uber & Lyft
01.2016 - 01.2017
- Pick up and transport riders to their destinations
- Utilize a GPS system to direct me to the pick-up location and the location of the rider’s destination
- Maintain a record of mileage and expenditures for tax purposes
Day Care Provider
Family Daycare
01.2008 - 01.2012
- Managed daily operation of Day Care Facility
- Maintain records; payments, expenses, incident reports, and prepared documents to file year end taxes
- Interact with the children in a way which conveys respect and nurturing and support their social and emotional development
- Provide activities and opportunities that encourage curiosity, exploration, and problem-solving appropriate to the development levels of the children
- Create a nutritional menu for all meals, as well as preparing and serving meals to the children
Realtor
Realty Executives
01.1999 - 01.2008
- Company Overview: Century 21 AAA
- Managed operation of real estate services rendered
- Performed administrative and clerical duties; written and verbal correspondence, scheduled appointments, maintain client data base
- Assist clients with the purchase and sale of both residential and commercial properties, attended closing of the buyer or the seller to represent and assist in the settlement of their real estate property
- Negotiate prices and additional home amenities between the buyer and the seller
- Conduct open house to promote sales of residential properties
- Prepare and negotiate sales contracts for residential and commercial properties
- Work closely with various lenders and financial institutions to secure mortgages/loans with favorable interest rates for clients
- Coordinate and schedule home inspection of properties on buyer’s behalf
- Conduct First Time Home Buyer’s Seminar
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
Education
Major: Accounting - Accounting
Prince George’s Community College
Upper Marlboro, MDGeneral Education Diploma -
Maryland State Department of Education
Skills
- Exceptional communication
- Customer Relations
- Guest Relations
- Upselling strategies
- Payment Processing
- Detail Oriented
- Multitasking
- Reliability
- Organizational Skills
- Relationship Building
- Professionalism
References
Available upon request
Certification
- Mirosoft 365, The CPD Certification Service
Timeline
Guest Specialist
Bobs Discount Furniture Store
07.2022 - 01.2024
Care Monitor
Xator Corporation
01.2021 - 01.2022
Transporter
Enterprise RAC Co. of Maryland, LLC
01.2019 - 01.2020
Independent Contractor (Courier)
Interstate Express
01.2018 - 01.2019
Customer Service Associate
Sams Club
01.2016 - 01.2017
Partner/Driver
Uber & Lyft
01.2016 - 01.2017
Owner/Operator
A & D Cleaning Services, LLC
01.2012 - 01.2020
Day Care Provider
Family Daycare
01.2008 - 01.2012
Realtor
Realty Executives
01.1999 - 01.2008
- Mirosoft 365, The CPD Certification Service
Major: Accounting - Accounting
Prince George’s Community College
General Education Diploma -
Maryland State Department of Education
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