Andre Lozano
San Antonio,TX
Summary
Results-driven professional with experience in customer service, leadership, logistics, and sales. Proven ability to manage teams, optimize workflow, and exceed sales targets. Skilled in problem-solving, communication, and technology, with hands-on experience in Microsoft Word, Excel, and POS systems. Excelling in door-to-door sales by leveraging persuasive communication and resilience to consistently exceed targets and drive business growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
Moxie Pest Control
San Antonio, TX
07.2024 - Current
- Conduct door-to-door sales, effectively pitching pest control services and closing high-value deals.
- Develop strong customer relationships, addressing objections and tailoring solutions to meet client needs.
- Consistently exceed sales goals through persuasive communication and active listening.
- Handle contract negotiations and educate customers on service plans and benefits.
- Adapt to different sales techniques and strategies based on customer demographics and behavior.
Package Handler
UPS
San Antonio, TX
09.2024 - 01.2025
- Sorted, loaded, and unloaded packages in a fast-paced, high-volume warehouse environment.
- Worked efficiently under time constraints to meet tight shipping deadlines.
- Maintained physical stamina while lifting and moving heavy packages.
- Used scanning technology and tracking systems for accurate inventory management.
- Followed all safety protocols and guidelines to ensure a secure work environment.
Shift Lead
Taco Bell
San Antonio, TX
09.2023 - 01.2025
- Supervised and trained team members, ensuring efficient operations during shifts.
- Managed cash handling, reconciled registers, and maintained financial accuracy.
- Ensured food safety and quality control, complying with health and safety regulations.
- Scheduled team shifts and delegated tasks to optimize workflow.
- Resolved customer complaints with professionalism, maintaining high customer satisfaction.
Cashier & Customer Service Representative
Walmart
San Antonio, TX
04.2023 - 09.2023
- Processed transactions quickly and accurately using POS systems.
- Assisted customers with product inquiries, returns, and issue resolution.
- Maintained store cleanliness and restocked inventory as needed.
- Provided friendly and efficient customer service to enhance shopping experiences.
- Handled cash, credit, and digital payments while maintaining financial accuracy.
Education
High School Diploma -
Brennan Highschool
San Antonio, TX05-2024
Skills
Sales & Customer Service Skills
Persuasive communication & negotiation
Relationship-building & active listening
Handling objections & closing deals
Adaptability & resilience in sales
Customer satisfaction & conflict resolution
Team supervision & training
Cash handling & financial accuracy
Scheduling & shift management
Problem-solving under pressure
Quality control & food safety compliance
Microsoft Word & Excel proficiency
POS systems & cash register operations
Basic troubleshooting & tech support
Data entry & inventory management software
Digital communication & email correspondence
Affiliations
- Video Editing
- Audio Engineering
- Socializing
Accomplishments
- Trained and led a team of crew members at Taco Bell, ensuring efficient operations, reducing order errors, and improving customer satisfaction.
- Recognized for top-tier customer service at Walmart, resolving customer complaints effectively and maintaining a high customer satisfaction rating.
- Consistently met or exceeded productivity goals in fast-paced environments, including retail, food service, and logistics.
- Boosted sales by training and mentoring crew members, improving order accuracy, upselling techniques, and speed of service, leading to increased customer satisfaction and higher revenue during peak hours.
Certification
- Food Handlers license
- Sales & Negotiation Training (Self-Taught & On-the-Job Experience)
- Leadership & Team Management Training
Languages
English
Professional
Timeline
Package Handler
UPS
09.2024 - 01.2025
Sales Representative
Moxie Pest Control
07.2024 - Current
Shift Lead
Taco Bell
09.2023 - 01.2025
Cashier & Customer Service Representative
Walmart
04.2023 - 09.2023
- Food Handlers license
- Sales & Negotiation Training (Self-Taught & On-the-Job Experience)
- Leadership & Team Management Training
High School Diploma -
Brennan Highschool