Andre McPheters
Springfield
Summary
Accomplished chef and business owner with a proven track record at Marriot Hotel, enhancing customer satisfaction through expert food preparation and efficient kitchen management. Skilled in team coordination and kitchen sanitization, I significantly improved service delivery by implementing innovative food safety practices. My leadership and problem-solving abilities have consistently driven business growth and team productivity.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Line Cook
Marriot Hotel
10.2024 - Current
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Line Chef
Crooked Handle
06.2024 - Current
- Expedited customer orders with prompt and accurate plate assembly, ensuring top-notch presentation standards.
- Maintained a safe and sanitary work environment by following strict food handling guidelines and regular cleaning schedules.
- Assisted in training new line chefs, sharing best practices for efficient food preparation and service consistency.
- Prepped daily menu items to quickly deliver upon request.
Owner/chef
AM, Tasty Foods LLC
02.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Co-Owner
All Saints Grill
05.2022 - 01.2023
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Interacted well with customers to build connections and nurture relationships.
Line Cook
Cold Water Cafè
09.2020 - 04.2022
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Line Cook/Smokehouse Operator
Rudy's Smokehouse
03.2019 - 06.2021
- Created targeted action plans to increase [Type] brand awareness and stimulate retail sales.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and cooked meals according to recipes and customer specifications.
- Plated and presented all dishes to match established restaurant standards.
Lead Line Cook
Frisch's Big Boy
10.2018 - 06.2020
- Trained and assisted new kitchen staff members.
- Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
- Developed strong teamwork skills by collaborating with other line cooks to maintain a smooth workflow during busy shifts.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Lead Line Cook
Frisch's Big Boy
10.2016 - 09.2018
- Trained and assisted new kitchen staff members.
- Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Lead Line Cook
Frisch's Big Boy
07.2007 - 12.2016
- Trained and assisted new kitchen staff members.
- Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
- Developed strong teamwork skills by collaborating with other line cooks to maintain a smooth workflow during busy shifts.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated with management on food inventory stock to request order placement.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Received and stored food supplies, raw materials and other ingredients.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
Education
GED -
Springfield South
Springfield, OH06-2005
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Professional attitude
- Customer service
- Food preparation
- Problem-solving
- Food safety knowledge
- Team coordination
- Kitchen sanitization
- Knife skills
- Deep fryer operation
- Line management
- Grilling techniques
- Workload management
- Ingredient preparation
- Food plating
- Inventory management
- Back of house operations
Certification
- [Name of Certification] [Issuing Organization] [Year Month]
Timeline
Line Cook
Marriot Hotel
10.2024 - Current
Line Chef
Crooked Handle
06.2024 - Current
Owner/chef
AM, Tasty Foods LLC
02.2023 - Current
Co-Owner
All Saints Grill
05.2022 - 01.2023
Line Cook
Cold Water Cafè
09.2020 - 04.2022
Line Cook/Smokehouse Operator
Rudy's Smokehouse
03.2019 - 06.2021
Lead Line Cook
Frisch's Big Boy
10.2018 - 06.2020
Lead Line Cook
Frisch's Big Boy
10.2016 - 09.2018
Lead Line Cook
Frisch's Big Boy
07.2007 - 12.2016
GED -
Springfield South