Andre Mills
Tallahassee,FL
Summary
I am a motivational leader who specializes in team building. In addition, following up on tasks is also a specialty of mine. My experience includes stepping into roles and quickly making positive changes to drive business success. Also, remaining focused on training, monitoring, and building morale among team members is a high priority. Furthermore, maximizing whatever there is to work with and working hard will always be cornerstones of my work ethic.
Overview
10
10
years of professional experience
Work History
Sales / Product Flow Specialist
Best Buy
07.2023 - Current
- Address inventory counts and issues daily
- Unload trucks and sort merchandise from 1000 to 3000 pieces
- Organize backroom daily
- Execute modular plans
- Assist customers in picking the right product
- Provide knowledge and be knowledgeable to customers about the product
- Operate POS
- Target sales goals daily
Team Lead / Supervisor
Walmart
10.2020 - 04.2023
- Assign tasks to team associates and follow up to ensure completion of tasks
- Supervise 10-200 associates daily
- Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences
- Minimize shrink and maximize profit
- Initiated training sessions and led team huddles daily
- Hire new associates and conduct interviews
- Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance
- Mediated conflicts between employees and facilitated effective resolutions to disputes
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Remained calm and professional in stressful circumstances, and effectively diffused tense situations
- Conducted root cause analysis to develop corrective action plans for associates
- Manage ordering for the department whenever the need arises
- Build gondolas and fixture displays
- Effectively read and set modular plans
Department Manager
Walmart
10.2019 - 10.2020
- Handled shift overstock, restocking and inventory control.
- Worked closely with sales associates to complete tasks.
- Followed safety protocols and company processes and procedures.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Utilized excellent math skills to maintain accurate inventory levels.
- Grew department's team and technical capabilities with hiring and training of talented individuals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Execute over 100 price changes daily and when needed
Associate
Walmart
03.2018 - 10.2019
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Learned roles of other departments to provide coverage and keep store operational.
Cashier
Kmart
03.2017 - 03.2018
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
Crew Trainer
McDonald's
10.2014 - 02.2017
- Instructed new team members on correct procedures for operations.
- Provided constructive feedback to team members when needed.
- Monitored training in order to promote team work, crew safety, and effectiveness.
- Explained goals and expectations required of trainees.
Education
No Degree - Business Management
Albany State University
Albany, GAHigh School Diploma -
Albany High School
Albany, GA05.2015
Skills
- POS Operation
- Issue and conflict resolution
- Organization
- An attitude that says " strive for perfection always"
- Technological
- Staff development/Coach
- Motivational Coach
- Flexible schedule
Accomplishments
- Recognized for five years with Wal-Mart
- Recognized in 2019 by Territory Manager: Jazz Williams for breaking records in handset wireless sales.
- Promoted in 2019 to Entertainment Department Manager
- Promoted in 2020 to Hardlines Team Lead
- Promoted in 2021 to Entertainment Team Lead
Timeline
Sales / Product Flow Specialist
Best Buy
07.2023 - Current
Team Lead / Supervisor
Walmart
10.2020 - 04.2023
Department Manager
Walmart
10.2019 - 10.2020
Associate
Walmart
03.2018 - 10.2019
Cashier
Kmart
03.2017 - 03.2018
Crew Trainer
McDonald's
10.2014 - 02.2017
No Degree - Business Management
Albany State University
High School Diploma -
Albany High School