Andre Mitchell
Philadelphia,Pa
Summary
Seasoned CDL Truck Driver with a robust background in transportation safety and load security, notably at True Mercy. Excelled in enhancing customer satisfaction through exceptional service and problem-solving skills. Demonstrated a strong commitment to DOT compliance and safe driving, achieving efficient on-time delivery rates. Proven ability to streamline processes for optimal performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CDL Truck Driver
True Mercy
Philadelphia , PA
09.2023 - Current
- Verified load counts against shipping papers; notified supervisor if discrepancies were found.
- Notified dispatchers about arrival times at destinations so that unloading schedules could be coordinated accordingly.
- Hooked and unhooked trailers from tractor and converter dollies.
- Inspected trailers for proper functioning of brakes, lights, signals, tires and other safety equipment.
- Kept accurate records of deliveries made by noting names and addresses of customers on delivery documents.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Complied with hazardous material regulations while transporting materials requiring special handling.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Communicated with dispatcher to relay and receive information about route changes and delays, quickly adjusting plans to maintain schedules.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Maintained logbook of working hours, following federal regulations on rest breaks.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Adhered to company policies and procedures while operating vehicles safely within local areas.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Utilized various software and tools to streamline processes and optimize performance.
CDL Truck Driver
Half and Half Transportation
Philadelphia, PA
10.2022 - 09.2023
- Notified dispatchers about arrival times at destinations so that unloading schedules could be coordinated accordingly.
- Verified load counts against shipping papers; notified supervisor if discrepancies were found.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Inspected trailers for proper functioning of brakes, lights, signals, tires and other safety equipment.
- Kept vehicles in good operating condition with thorough inspections and basic maintenance.
- Ensured that cargo was properly secured in the trailer prior to departure from loading dock.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Followed all applicable traffic laws and maintained safe driving practices at all times.
- Complied with hazardous material regulations while transporting materials requiring special handling.
- Coordinated shipping papers, customer documents and daily logs to maintain accurate records.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Adhered to company policies and procedures while operating vehicles safely within local areas.
- Prioritized and organized tasks to efficiently accomplish service goals.
Truck Driver
Roadtek Transportation
Somerset, NJ
08.2018 - 09.2022
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Communicated with dispatchers regarding pickup and delivery times.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Verified load against shipping papers to ensure accuracy of shipment.
- Recorded expenses and maintained receipts.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Education
High School Diploma -
Roman Catholic High School
Philadelphia, PA06-1990
Skills
- Commercial driving
- Transportation safety
- Load security
- DOT compliance
- Safe driving
- Problem-solving capacity
Certification
- CDL driver's license
Timeline
CDL Truck Driver
True Mercy
09.2023 - Current
CDL Truck Driver
Half and Half Transportation
10.2022 - 09.2023
Truck Driver
Roadtek Transportation
08.2018 - 09.2022
High School Diploma -
Roman Catholic High School