ANDRÉ MONCRIEFFE
184 6th Street,FL
Summary
I am a disabled Army veteran with 4 years of experience as a Security Officer in a Security Operations Center (S.O.C). I am committed to enhancing my skills and knowledge in the cybersecurity field.
I am pursuing this certification to increase my efficiency and effectiveness within the cybersecurity workforce. I am passionate about continuous learning and professional growth in this ever-evolving industry. I will leverage my existing expertise alongside newly acquired insights to successfully complete this course.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Security Officer - SOC
Arthrex
Naples, FL
09.2022 - Current
- Serve as central communications for the Corporate Security Services Department.
- Monitor facility access to ensure safety and security protocols were consistently followed.
- Liaise with law enforcement agencies to enhance emergency response strategies and procedures.
- Mentor new staff regarding security protocols and emergency procedures.
- Maintain vigilance and manage access control to Arthrex facilities.
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Monitor facilities by electronic means.
- Identify and verify contractors' and visitors' information via system and/or badge access to ensure compliance to policies and security to Arthrex facilities
- Monitor global events and assess/communicate impact to Arthrex.
- Receive multiple calls for help/assistance from employees globally and respond appropriately.
- Provide support and participate in crisis mitigation and after-action reporting.
- Monitor health of all Corporate Security platforms and applications.
- Monitor access control and video surveillance systems for alarms, suspicious activity, and respond accordingly.
Rural Carrier Associate
United States Postal Service, USPS
Estero, FL
11.2019 - 09.2022
- Delivered mail punctually to ensure customer satisfaction
- Sort mail according to order of address appearance for easy access in field
- Sorted mail by address order for efficient retrieval in the field
- Engaged with customers to address inquiries with customers to deliver mail, packages and ordered goods.
Caregiver
TM SERVICES OF FLORIDA LLC
Naples, FL.
01.2018 - 09.2022
- Monitored patient medications and updated health charts to ensure accurate records and compliance with care plans
- Facilitated communication between families and health care professionals to support client’s medical and emotional well-being
- Documented and reported changes in client’s health status to inform care adjustments and enhance patient outcomes
Wheeled Vehicle Mechanic
US ARMY, FLORIDA NATIONAL GUARD
Arcadia, FL.
12.2015 - 12.2020
- Conducted technical inspections on military vehicles to ensure operational readiness
- Documented maintenance completion for equipment to maintain accurate service records
- Assisted soldiers in understanding vehicle operations through technical guidance and training.
Caregiver
HOME CARE ASSISTANCE
Naples, FL.
05.2017 - 01.2018
- Provided personal care support for clients, including dressing, mobility assistance, personal hygiene, meal support, and transportation to appointments to enhance their daily living quality.
- Facilitated communication with families and health care professionals to ensure comprehensive understanding of clients’ medical and emotional conditions.
- Recorded and reported changes in clients’ health status to inform care adjustments and ensure timely interventions.
- Documented and reported any change in clients’ health status
Security Officer
ALERT PROTECTIVE SERVICES
Bonita, FL.
12.2015 - 12.2016
- Patrolled properties to deter intrusions and ensure safety.
- Secured doors, windows and gates while responding to alarms and investigating disturbances to maintain security.
- Documented daily activities and irregularities, including property damage, theft, unauthorized presence, and unusual occurrences to inform management.
- Notified local police or fire departments in case of emergencies, such as fire or unauthorized person(s).
Police Officer
JAMAICA CONSTABULARY FORCE
Jamaica, W.I.
09.2009 - 11.2014
- Conducted foot and mobile patrols to deter crime and enhance public safety
- Mediated disputes among citizens to promote community harmony and trust
- Resolved disputes amongst citizens within my assigned jurisdiction
- Engaged in community policing activities to foster positive relationships with citizens
Education
B.S - Hospitality Administration
Southern New Hampshire University
Manchester, NH2008
A.S - Hospitality Entertainment And Tourism
Moneague College
St Ann, Jamaica2006
High School Diploma -
Dinthill Technical High
St Catherine, Jamaica2002
Skills
- Report Writing
- Detail Oriented
- Customer Service
- Typing 35 words per minute
- Team Player and Mentor
- Adaptability and Patience
- Time Management
- Critical Thinking and Problem Solving
Certification
- Florida Security License G & D
- Home Health Aide
- C.P.R
Timeline
Security Officer - SOC
Arthrex
09.2022 - Current
Rural Carrier Associate
United States Postal Service, USPS
11.2019 - 09.2022
Caregiver
TM SERVICES OF FLORIDA LLC
01.2018 - 09.2022
Caregiver
HOME CARE ASSISTANCE
05.2017 - 01.2018
Wheeled Vehicle Mechanic
US ARMY, FLORIDA NATIONAL GUARD
12.2015 - 12.2020
Security Officer
ALERT PROTECTIVE SERVICES
12.2015 - 12.2016
Police Officer
JAMAICA CONSTABULARY FORCE
09.2009 - 11.2014
B.S - Hospitality Administration
Southern New Hampshire University
A.S - Hospitality Entertainment And Tourism
Moneague College
High School Diploma -
Dinthill Technical High