Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andre Moreno

Saint Francis,WI

Summary

Energetically leveraged strong communication skills and hardware installation expertise at St. Francis Public School District, enhancing team productivity and client satisfaction. Demonstrated a continuous learning mindset and a robust work ethic, streamlining processes and exceeding project expectations. Achieved notable improvements in customer service and technical support, contributing to a positive and efficient work environment.

Overview

3
3
years of professional experience

Work History

Student Stocker

UW Housing And Food Services
08.2024 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • PCI Certified
  • Maintained effective team member communication.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Trained in over 5 positions for flexibility when needed.

IT Intern

St. Francis Public School District
06.2021 - 08.2024
  • Provided technical support, resolving IT issues to maximize productivity for team members.
  • Delivered assistance and support for team-based IT projects.
  • Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
  • Supported IT department in handling technology rollout and maintenance including over 600 laptops and over 200 desktops.
  • Conducted thorough testing of application features, ensuring functionality and reliability before deployment
  • Collaborated on projects with cross-functional teams to ensure successful completion within deadlines.
  • Provided technical support to staff and clients, resolving issues promptly and maintaining high satisfaction levels.
  • Organized and maintained IT inventory, ensuring all hardware and software assets were accurately accounted for and in optimal condition.
  • Installed, modified, and repaired software and hardware to resolve technical issues.

Tech Consultant

Target
08.2023 - 12.2023
  • Improved client satisfaction by implementing innovative technology solutions tailored to their specific needs.
  • Conducted comprehensive assessments of client systems, providing actionable recommendations for improvements and upgrades.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed 10+ returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Recreation Worker

Saint Francis Recreation Department
08.2022 - 08.2022
  • Maintained accurate records of program attendance, fees collected, and equipment inventory for efficient operations management.
  • Developed strong partnerships with local organizations to offer joint programming opportunities, maximizing resources and expanding reach in the community.
  • Facilitated positive communication between parents/guardians and program staff, ensuring a supportive environment for participant success.
  • Provided ongoing training support to new hires or volunteers within the organization, fostering a culture of learning and growth among team members.
  • Ensured safety of participants by enforcing rules and regulations during recreational programs.
  • Acted as a positive role model for youth by demonstrating responsible behavior, promoting self-esteem, and encouraging healthy lifestyle choices.
  • Assisted in preparing recreational materials and supplies for over 5 activities.
  • Kept athletic and games equipment and facilities organized and maintained.

Education

Bachelor of Science - Computer Science

University of Wisconsin-Madison
Madison
05.2028

High School Diploma -

Saint Francis High School
Saint Francis
09.2023 - 12.2023

Duel Enrolled -

Milwaukee School of Engineering
Milwaukee, WI
01.2024 - 5 2024

ECCP -

University of Wisconsin-Milwaukee
Milwaukee, WI
09.2023 - 12 2023

Skills

    Positive Attitude

    Customer Service

    Continuous learning mindset

    Strong Communication Skills

    Strong Work Ethic

    Hardware and software installation

    Computer Repairs

    Equipment management

    Activity Coordination

    Time Management

    Cash Register Operation

Languages

Spanish
Native or Bilingual

Timeline

Student Stocker

UW Housing And Food Services
08.2024 - Current

Duel Enrolled -

Milwaukee School of Engineering
01.2024 - 5 2024

High School Diploma -

Saint Francis High School
09.2023 - 12.2023

ECCP -

University of Wisconsin-Milwaukee
09.2023 - 12 2023

Tech Consultant

Target
08.2023 - 12.2023

Recreation Worker

Saint Francis Recreation Department
08.2022 - 08.2022

IT Intern

St. Francis Public School District
06.2021 - 08.2024

Bachelor of Science - Computer Science

University of Wisconsin-Madison

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Andre Moreno