Andre Moses
Chicago,IL
Summary
Proven team player with a track record of enhancing customer satisfaction at Soldier Field Stadium through effective communication and meticulous cleanliness. Skilled in multitasking and organization, consistently meeting or exceeding stock replenishment goals. Demonstrates a strong work ethic and problem-solving abilities, ensuring food safety and store maintenance standards are surpassed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Counter Staff Member
Soldier Field Stadium
09.2023 - 07.2024
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Adhered to company policies and procedures, promoting a consistent experience across all locations.
- Ensured food safety standards were met through regular cleaning and sanitizing procedures.
- Streamlined order fulfillment process by effectively coordinating with kitchen staff members.
Food Service Worker
Wrigley Field
04.2022 - 07.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Overnight Stocker
Walmart
05.2021 - 04.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Maintained neat, organized stockroom free of hazards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
Cook
McDonald's
02.2021 - 04.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Education
High School Diploma -
James Madison Academic Campus
Milwaukee, WI06.2007
Skills
- Cleanliness
- Maintaining Composure
- Organization
- Menu familiarity
- Excellent work ethic
- Team Player
- Workplace Safety
- Effective Communication
- Cash Handling
- Accuracy and efficiency
- Food Preparation
- Safe Food Handling
- Kitchen Support
- Product Knowledge
- Customer-focused
- Complaint Handling
- Food service standards
- Stock replenishment
- Merchandising Strategies
- Sales expertise
- Store maintenance
- Building rapport
- Sanitization protocols
- Register balancing
Certification
- Area of certification, Company Name - Timeframe
- Certified Job Title, Company Name - Timeframe
- Licensed Job Title - Timeframe
- Area of expertise License - Timeframe
- Area of certification Training - Timeframe
Timeline
Front Counter Staff Member
Soldier Field Stadium
09.2023 - 07.2024
Food Service Worker
Wrigley Field
04.2022 - 07.2024
Overnight Stocker
Walmart
05.2021 - 04.2022
Cook
McDonald's
02.2021 - 04.2022
High School Diploma -
James Madison Academic Campus
- Area of certification, Company Name - Timeframe
- Certified Job Title, Company Name - Timeframe
- Licensed Job Title - Timeframe
- Area of expertise License - Timeframe
- Area of certification Training - Timeframe
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