Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andre Navarro

Clearfield,UT

Summary

Developed skills in operational efficiency and resource management within high-demand environment. Excels in coordinating diverse teams and optimizing workflows to achieve superior outcomes. Seeking to transition these capabilities into new field, aiming to drive organizational success and innovation.

Overview

6
6
years of professional experience

Work History

Facility Operations Manager

Suspension Pros & Performance
Layton, UT
11.2022 - Current
  • Developed strong relationships with multiple vendors, negotiating favorable contracts for goods and services.
  • Reduced operational costs through effective resource management and strategic planning.
  • Spearheaded continuous improvement initiatives that led to better work processes, increased efficiency, and reduced operating costs.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Met with customers to discuss service needs and offer available solutions.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.

Technician

Young Ford Ogden
Ogden, UT
10.2021 - 11.2022
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Worked with multiple departments to ensure quick turnaround times to meet goals.

Facility Manager

Graveyard Performance
Woods Cross
03.2019 - 10.2021
  • Mentored employees and instructed on complex issues and difficult customers.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Explained troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Diagnosed and repaired automotive issues for brakes, alignments, suspension, cooling, electrical systems, drivetrain etc.
  • Directed warehouse team in stocking merchandise, pulling orders and shipping product.
  • Trained and supervised shipping department staff.
  • Managed team of 4 personnel focused in the shop
  • Sold various products by explaining unique features and educating customers.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

High School Diploma -

Clearfield High School
Clearfield, UT
05.2019

Skills

  • Fluent in Spanish
  • Safety processes
  • Team/time management
  • Sales expertise
  • Shipping and receiving
  • Invoicing and billing
  • Customer relations
  • Task delegation
  • Quality control inspections
  • Diagnostic and troubleshooting

Timeline

Facility Operations Manager

Suspension Pros & Performance
11.2022 - Current

Technician

Young Ford Ogden
10.2021 - 11.2022

Facility Manager

Graveyard Performance
03.2019 - 10.2021

High School Diploma -

Clearfield High School
Andre Navarro