Andre Nelson
Jacksonville ,FL
Summary
Dynamic and results-driven professional with experience as a Box Truck Driver, excelling in safe driving practices and customer service. Proven ability to enhance team productivity and ensure timely deliveries, while effectively managing cargo operations. Strong problem-solving skills and a commitment to efficiency have consistently led to high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Box Truck Driver/Warehouse
Waylanders
Jacksonville, FL
12.2022 - Current
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Communicated with Number-member team to report delays in transportation, minor accidents, and arrival of shipments.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.
- Reviewed transportation and shipping papers to verify accuracy of inventory counts.
- Maintained complete and accurate logs or reports to document customer locations and distance traveled, using Software.
- Established positive relationships with clients by providing exceptional customer service during deliveries.
- Communicated effectively with both dispatchers and customers alike regarding ETAs or delays due to unforeseen circumstances.
Pressure Washer / Analytics
Jimco Maintenance
Jacksonville, FL
02.2021 - 12.2022
- Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
- Answered customer questions on pricing, products, procedures, and materials used.
- Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
- Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.
- Operated various types of pressure washing equipment, adapting techniques based on surface type and desired results.
- Promoted business growth through word-of-mouth referrals from satisfied customers, generating repeat business opportunities.
Landscape Worker
My Way Landscaping
Jacksonville, FL
01.2021 - 02.2022
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Mowed lawns using self-propelled and riding mowers.
Education
Diploma -
Paxon High
Jacksonville, FL05.2016
Skills
- Mechanical tools
- Safe driving practices
- Punctuality
- Heavy lifting
- Loading dock operations
- Fragile merchandise transport
- Tailgate lift operation
- Cargo Tie-down
- Commercial delivery
- Teamwork and collaboration
- Customer service
- Problem-solving
- Efficiency and time management
- Loading and unloading
- Valid Driver's license
- Warehouse operations
Timeline
Box Truck Driver/Warehouse
Waylanders
12.2022 - Current
Pressure Washer / Analytics
Jimco Maintenance
02.2021 - 12.2022
Landscape Worker
My Way Landscaping
01.2021 - 02.2022
Diploma -
Paxon High