Andre Pereira
Albuquerque,NM
Summary
Dynamic and results-driven professional with a proven track record at Amazon, adept in customer service and digital photography. Excelled in enhancing delivery efficiency and customer satisfaction through meticulous planning and a positive attitude. Skilled in teamwork, event planning, and fostering client relationships, consistently achieving and surpassing sales goals.
Overview
17
17
years of professional experience
Work History
Warehouse Order Picker
Amazon Prime Products
Albuquerque, NM
09.2024 - Current
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Delivery Courier
Amazon Flex
Albuquerque, NM
08.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
Personal Shopper
Instacart
San Francisco, CA And Albuquerque NM
07.2018 - 12.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Enhanced customer satisfaction by ensuring timely and accurate deliveries.
Driver
Uber, Lyft
San Francisco, CA
03.2016 - 12.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
Salesperson, Event, Marketing & Photographer
QW Events
Goiania Brazil
05.2013 - 01.2016
- Worked to build relationships with customers and built potential for additional sales.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Collaborated with cross-functional teams to develop cohesive digital marketing campaigns, driving brand awareness and engagement.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
Salesperson, Event Coordinator and Photographer
Terceiro Grau Formaturas (Graduation)
Goiania Brazil
02.2012 - 05.2013
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
Motorcycle Courier
Addison Lee
London UK
01.2009 - 11.2011
- Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
- Improved overall reliability as a Motorcycle Courier by continually refining skills and expanding knowledge of the local area to enhance route planning abilities.
- Participated in training sessions to stay current on industry best practices, safety procedures, and regulatory requirements.
- Maintained open lines of communication with management regarding any potential issues or concerns that might impact service quality.
- Developed strong relationships with clients through clear communication and reliable performance.
Server and Cashier
ChinaE
London UK
02.2008 - 12.2008
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Colegio Publico Goiania
Brazil12.2007
Skills
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Customer care
- Scheduling
- Event Planning
- Digital Photography
- Attention to Detail
- Planning and Organization
Languages
English
Native or Bilingual
Spanish
Full Professional
Portuguese
Native or Bilingual
Timeline
Warehouse Order Picker
Amazon Prime Products
09.2024 - Current
Delivery Courier
Amazon Flex
08.2021 - Current
Personal Shopper
Instacart
07.2018 - 12.2021
Driver
Uber, Lyft
03.2016 - 12.2019
Salesperson, Event, Marketing & Photographer
QW Events
05.2013 - 01.2016
Salesperson, Event Coordinator and Photographer
Terceiro Grau Formaturas (Graduation)
02.2012 - 05.2013
Motorcycle Courier
Addison Lee
01.2009 - 11.2011
Server and Cashier
ChinaE
02.2008 - 12.2008
High School Diploma -
Colegio Publico Goiania