Andre QUesnell
Saint Paul,MN
Summary
Meticulous [Job Title] maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems. Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.
Overview
14
14
years of professional experience
Work History
Cloud Solution Architect
Microsoft
11.2022 - Current
- Displayed sound understanding of standard networking protocols, virtual networks and load balancing.
- Defined cloud architecture for both hybrid and non-hybrid cloud solutions.
- Identified and remediated single points of failure and security risks.
- Collaborated with development and operations teams to develop practical automation solutions and custom modules.
Managed Services Architect
Ascent Solutions
08.2019 - 10.2022
- Displayed sound understanding of standard networking protocols, virtual networks and load balancing.
- Identified and remediated single points of failure and security risks.
- Defined cloud architecture for both hybrid and non-hybrid cloud solutions.
- Developed specifications, drawings and engineering artifacts and reports.
Modern Desktop TSP
Microsoft
11.2017 - 06.2019
- Providing platform technical expertise and conducting architectural design and proof of concept projects to prove Microsoft’s capabilities in meeting customer requirements
- The Technology Solutions Professional Datacenter (TSP) adds value to Microsoft by proving the value of Microsoft’s Modern Desktop platform solutions to customers and providing technical contributions to revenue goals. The Windows Client solutions include both Microsoft Intune and System Center technologies
- Be the senior technical sales resource for Microsoft’s Office 365 products and services
- Demonstrate the business value of Microsoft’s Hybrid Cloud solutions continuing with Technical Presentations, Demonstrations and Architecture sessions and as needed execute a POC based on an understanding of the customer’s enterprise IT architecture and the competitive landscape including both 1st and 3rd party solutions that contributes to Microsoft business
- Adapt to competitive threats by analyzing competitor capabilities and adapting Revolution’s value propositions and advantages to maximize perceived differentiation
- Strong experience with customer deployment practices
- Experience in driving successful device and mobility customer engagements with a focus on hardware, mobile devices and/or tablets in Enterprise scenarios
- Hardware specifications and use cases in Enterprise environments
Cloud Solution Architect
Ascent Solutions
02.2015 - 11.2017
- Performed network security design and integration duties.
- Planned and implemented upgrades to system hardware and software.
Senior Consultant
Microsoft
07.2010 - 01.2015
- Determined areas for improvement and implemented processes to alleviate problems.
- Monitored technology use and program functionality, updating programs and making changes to enhance output.
- Managed monetary transactions with perfect accuracy, which elevated customer satisfaction ratings.
- Identified business issues through careful collaboration with key stakeholders.
- Analyzed network traffic and performance metrics to optimize system performance.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Led server infrastructure development, quality assurance, staging and production systems.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Planned and implemented upgrades to system hardware and software.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Monitored networks and network devices to resolve technical problems quickly.
- Developed and documented network policies, procedures and standards.
- Identified and resolved network congestion issues and bottlenecks.
- Implemented and maintained virtual private networks.
- Diagnosed and resolved hardware and software issues.
Education
High School Diploma -
Gateway High School
Kissimmee, FL1989
Skills
- Cloud Architecture Design
- Communication and Team Collaboration
- Virtual and Cloud Technologies
- Technical Documentation and Reporting
- Network Infrastructure Administration
- Technical Analysis
- TCP/IP Protocol
- Firewalls
- Architecture Review
- Cloud Services
- System and Network Security
- Security Management
Timeline
Cloud Solution Architect
Microsoft
11.2022 - Current
Managed Services Architect
Ascent Solutions
08.2019 - 10.2022
Modern Desktop TSP
Microsoft
11.2017 - 06.2019
Cloud Solution Architect
Ascent Solutions
02.2015 - 11.2017
Senior Consultant
Microsoft
07.2010 - 01.2015
High School Diploma -
Gateway High School