ANDRE RICHARDS
New Bedford,MA
Summary
Facilities Manager experienced in building relationships and directing maintenance teams while providing technical support to owners and tenants. Achieved operational efficiency through effective planning, decision-making, and coordination of internal resources and external vendors for complex repairs. Focused on driving service improvements and ensuring safety compliance in utility detection and mapping, demonstrating adaptability and collaboration in meeting project needs.
Overview
1
1
Language
25
25
years of professional experience
Work History
Locator Technician
ITG Communications/ CENTERLINE UTILITY SERVICES
Hendersonville, TN
08.2023 - Current
- Utilized advanced locating technologies to enhance identification of underground utilities.
- Conducted locational surveys to identify utility infrastructure and ensure accurate mapping.
- Collaborated with field teams to facilitate efficient utility installations and service maintenance.
- Trained junior technicians on best practices for utility locating and safety protocols.
- Developed process improvements that reduced locating errors and increased operational efficiency.
- Oversaw workflow management for multiple projects, ensuring timely completion and resource allocation.
- Implemented quality control measures to maintain high standards in locational accuracy and reporting.
- Reduced project delays by promptly completing accurate locates within designated time frames.
- Documented locator activities in detail, providing clear records for future reference and analysis.
Facility Supervisor
University of New Mexico
Albuquerque, NM
11.2021 - 08.2023
- Assist Managers in the coordination of workers engaged in maintaining the hospital , installing and repairing , and preventive maintenance.
- Provide direct supervision of the facility team.
- Coordinated work schedules for all staff to ensure adequate coverage.
- Conducted annual performance evaluations to assess employee contributions.
- Evaluate criteria behaviors of excellence based on employee's performance.
- Reviewed current goals to ensure alignment with team objectives.
- Describe and rate previous year's performance.
- Established future goals to guide team direction and performance.
- Formulated next year's goals in alignment with organizational objectives.
- Perform monthly rounding throughout the hospital , all units , clinic , office etc.
- Perform monthly concrete/grounds rounding.
- Create and distribute work orders to staff.
- Monitoring and recording of staff competency and occurrences.
- Conducted regular inspections on building systems to verify proper operating conditions.
- Created and executed multi-year capital improvement and maintenance plans to ensure facility reliability and compliance.
- Assembled and arranged conference and facility equipment in designated rooms per event requirements.
- Performed security checks to identify areas of concern and implement mitigation techniques.
- Managed maintenance and repair demands by creating schedules and delegating assignments to optimize team efficiency.
- Developed and oversaw budgets for facilities, working within cost restraints.
- Handled general and routine maintenance such as basic plumbing issues and HVAC troubleshooting.
- Delegated work to staff, setting priorities and goals.
- Provided feedback to employees, recognizing achievements and addressing performance issues.
- Organized and set up worksites to facilitate efficient job execution.
- Reported project progress, site problems and labor status to supervisors.
- Inspected completed work to assess quality and identify skill gaps.
- Determined schedules, sequences, and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Established and enforced clear safety policies to protect workers from injury.
- Trained staff on performance enhancement strategies, leading to improved customer relations and service delivery.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Completed documentation of work orders and maintenance logs to track activities.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Trained and monitored employees to teach daily tasks and improve performance.
- Communicated with distributors to acquire necessary equipment for projects.
- Kept records of parts and equipment used in projects to update inventory.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Oversaw workforce schedules and allocated resources to achieve project goals.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Maintained optimal supply levels to meet expected demands without overreaching budget targets.
Railroad Machine Operator
Keolis Commuter Services/MBCR
Boston, MA
05.2005 - 08.2021
- Assisted foreman in supervising maintenance and construction crew to ensure project compliance and safety.
- Supervise trackman and maintenance, and construction of tracks and roadbed.
- Recorded and tracked material consumption to maintain inventory accuracy.
- Maintain tools and equipment assigned to crew.
- Inspected vehicles for safety compliance and performed routine maintenance tasks.
- Supervised trackman in maintenance and construction of tracks and roadbed to uphold safety and operational standards.
- Maintain tools and equipment assigned to crew.
- Operate, maintain, and make minor field repairs to machines.
- Drove highway or rail highway vehicles for daily operations.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Lubricated parts and performed minor maintenance to improve machine function.
- Documented daily production data and submitted accurate time logs to keep management up to date.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
- Prepared machine for production processes by equipping with required tools and parts.
- Inspect and maintain tracks.
- Complete required (FRA) Federal Railroad Administration and Keolis.
- Assess tracks for defects and restrictions.
- Supported foreman in flagging activities to direct traffic and maintain safety.
- Supervise contractors on railroad property.
- Maintain tracks and roadbeds.
- Supervise trackman and maintenance and construction of tracks and roadbed.
- Maintain tools and equipment assigned to crew.
- I&R Foreman (Inspection and Report)
- Track Foreman Assistant
Housekeeping
New England Medical Centre
Boston, MA
01.2004 - 01.2015
- Cleaning offices, patient rooms, corridors, bathrooms, kitchens, and day rooms as well as all staff and patient related spaces daily or as assigned.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Moved beds, sofas, and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Applied deep-cleaning techniques to enhance sanitation in high-traffic areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Initiated maintenance requests to ensure timely repairs to fix non-working equipment and address room damage.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Maintained and organized cleaning supplies in designated areas cleaning supplies stock.
Volunteer-Maintenance Director
Mt. Carmel Church
Fall River, MA
02.2004 - 07.2011
- Executed renovations and construction projects at the church, including painting, repairs, and building furniture.
- Maintained the grounds through cleaning and repairs, including mowing lawns, removing snow, and handling trash.
- Managed two team members on diverse projects, ensuring effective collaboration and task completion.
Carpenter/Assistant Foreman
Schernecker Property Services
Waltham, MA
01.2002 - 05.2004
- Daily responsibility for organization of equipment and power tools as a member of an efficient team.
- Team member of load deliveries and staging of materials and equipment around the roof; tearing down and repairing components of power tools and restoring the tool to a safe and effective condition.
- Assisted employees by providing guidance and insights for task completion.
- Maintained accurate documentation for all jobs, including employee timesheets, accident reports, client meetings, and material information to ensure compliance and accountability.
- Delivered proper materials and equipment to job site in preparation for project.
- Promoted speedy resolution of conflicts and issues between team members by listening and communicating well with involved parties.
- Performed rough and finish carpentry on cabinets, tables, and chairs.
- Patched roofs installed floors and repaired broken windows and walls.
- Reviewed project plans and blueprints and estimating needed time and materials.
- Located, measured, and marked site locations or placement of structures using measuring and marking equipment.
- Developed work schedules and delegated crew assignments, evaluating member performance.
- Added door jambs, replaced handrails, and installed insulation.
- Tearing down manual welders and change out motor brushes, daily responsibility for project clean-up and debris removal from the roof and around the dumpster.
- Provided expert knowledge with all roofing equipment, mechanical hoists, forklift, crane, drills, electrical distribution, welders, nibblers, and crimping tools.
- Displayed capability in laying out and installing a complete roofing system, from project start-up through completion, where to begin, how to measure off the perimeter zone, what details will be utilized at the walls and wall caps, what equipment should be raised and what should be flashed in place.
- Provided complete knowledge of technical details and requirements. Removing and replacing siding and corners, door trims and sheet rock , window trims , re-studding gable roofs , chimney caps/trims , kick board.
- Provided proven knowledge and willing responsibility for the risks of roofing, water drainage and weight, distribution of live load above the roof, nighttime and storm preparation tie-offs, and safety concerns of all roofers. {wearing goggles, gloves with aggressive solvents, removal of a non-grounded or frayed electrical cord.}
- Managed crew and led emergency response repair mission, coordinating efforts to address urgent issues effectively.
- Handled weekly routine paperwork of the crew: reported crew hours, received and distributed payroll checks, executing an accurate count and organization of mobile inventory, and assisting new employees in personnel paperwork.(Benefit packs)
- Supported lead carpenter by managing on-site tasks and coordinating crew efforts.
Education
Associate of Science - COLLEGE PREP
Point Fortin High school; College Prep
TrinidadHigh School Equivalency Diploma - DIPLOMA
Point Fortin H.S.
Trinidad West IndiesAssociate degree - Electronics
Point Fortin College
Trinidad West IndiesCertificate - Computer Science
Bank Street College
New York City, NYCertificate - plumbing
Burk Trade School
Brooklyn, NYSkills
- Utility locating
- Marking techniques
- Utility vehicle operation
- Quality control monitoring
- Fieldwork readiness
- Process improvement
- Calibration maintenance
- Utility detection equipment
- Utility facility identification
- Marking techniques
- Training and mentoring
- Team collaboration
- Valid Driver's license
- Utility locating technology
- Locational data management
- Advanced utility locating
- Multitasking
Accomplishments
- Supervised team of 20 staff members.
Disclaimer
NB - References upon request.
Languages
English
Timeline
Locator Technician
ITG Communications/ CENTERLINE UTILITY SERVICES
08.2023 - Current
Facility Supervisor
University of New Mexico
11.2021 - 08.2023
Railroad Machine Operator
Keolis Commuter Services/MBCR
05.2005 - 08.2021
Volunteer-Maintenance Director
Mt. Carmel Church
02.2004 - 07.2011
Housekeeping
New England Medical Centre
01.2004 - 01.2015
Carpenter/Assistant Foreman
Schernecker Property Services
01.2002 - 05.2004
Certificate - plumbing
Burk Trade School
Certificate - Computer Science
Bank Street College
Associate degree - Electronics
Point Fortin College
High School Equivalency Diploma - DIPLOMA
Point Fortin H.S.
Associate of Science - COLLEGE PREP
Point Fortin High school; College Prep