As a leader, I am extremely proactive, highly reliable, and always upbeat. My top priority is ensuring customer loyalty, satisfaction, and fostering strong relationships. I possess exceptional problem-solving acumen, and strong leadership abilities.
Overview
4
4
years of professional experience
Work History
Junior Assistant Manager
Woof Houze
05.2021 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Administrative Coordinator
Urth's Table
08.2019 - 01.2021
Handled assignments independently with good judgement and critical thinking skills.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Maintained databases and contact lists to keep important contact information accurate and up to date.
Maintained office calendars to track important dates and deadlines.