Andre Roda
Howe,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
CAP 1 Associate
Walmart
02.2018 - Current
- Enhanced customer satisfaction by providing efficient and accurate inventory management.
- Maintained a clean, organized store environment for optimal shopping experience.
- Assisted in reducing shrinkage by conducting regular audits and addressing discrepancies.
- Improved team collaboration by effectively communicating with coworkers and supervisors.
- Supported store operations by unloading trucks and accurately stocking shelves in a timely manner.
- Provided excellent customer service, resolving concerns promptly and professionally.
- Increased overall efficiency through effective time management and prioritization of tasks on the sales floor.
- Ensured product freshness by rotating stock regularly and removing expired items according to company guidelines.
- Developed positive working relationships with team members, fostering an inclusive culture that promoted teamwork.
- Facilitated training sessions for new associates, sharing best practices to ensure consistent quality across the team.
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
- Checked accuracy of rejected product at reject points in designated areas using computer terminal and scanner.
- Collected and properly disposed of bundle ties and other packing materials for safety.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Managed timely and effective replacement of damaged or missing products.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Gas Station Team Member
Walmart
12.2015 - 05.2018
- Provided assistance to customers with fueling needs, offering a helpful and knowledgeable presence onsite.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained strong communication skills when interacting with both customers and team members, contributing to a positive work atmosphere.
- Addressed customer inquiries promptly, providing accurate information regarding products, services, or general inquiries about the gas station facilities.
- Managed emergency situations calmly and effectively, adhering to safety protocols in order to ensure minimal disruption or risk to customers and staff alike.
- Performed daily inspections of fuel dispensers and equipment to maintain optimal functionality while preventing potential issues from arising later on.
- Utilized strong problem-solving skills in order to address customer complaints or issues effectively, ensuring satisfaction while maintaining professionalism throughout the interaction.
- Checked personal identifications during alcohol and tobacco sales.
Kitchen Staff Member
Whatabuger
05.2017 - 01.2018
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Received commendations from management for exceptional work ethic and dedication to the kitchen team''s success.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
Truck Unloader
UPS
10.2016 - 01.2017
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
Education
High School Diploma -
Homeschool
Texas12.2014
Skills
- Interpersonal skills
- Decision making
- Adaptability
- Reliability
Timeline
CAP 1 Associate
Walmart
02.2018 - Current
Kitchen Staff Member
Whatabuger
05.2017 - 01.2018
Truck Unloader
UPS
10.2016 - 01.2017
Gas Station Team Member
Walmart
12.2015 - 05.2018
High School Diploma -
Homeschool