Andre Rodriguez

Trained new employees and delegated daily tasks and responsibilities.

• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Served roughly 200 customers each meal
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Oversaw grill, stove, and oven, and cleaned equipment after every shift

• Confirmed appointments, communicated with clients, and updated client records.
• Answered central telephone system and directed calls accordingly.
• Corresponded with clients through email, telephone, or postal mail.
• Responded to inquiries from callers seeking information.
• Provided callers with address, directions, company website, and related information.
• Resolved customer problems and complaints.
• Received about 200 customers each day

• Prepared roughly 200 orders per meal period with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
• Checked food temperature regularly to verify proper cooking and safety.
• Prepared and cooked full course meals based on restaurant recipes and specifications.
• Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.