Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Officer
Obsidian Solutions Services
10.2018 - Current
Streamlined office processes by implementing efficient administrative systems and procedures.
Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
Improved communication within the organization through regular updates on policies, procedures, and key events.
Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
Developed comprehensive training programs for new hires which resulted in faster onboarding and increased efficiency.
Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
Spearheaded process improvements that led to reduced operational costs while maintaining high-quality service delivery standards.
Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
Created, prepared, and delivered reports to various departments.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Prepared reports to assist business leaders with key decision making and strategic operational planning.
Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
Prepared agendas and took notes at meetings to archive proceedings.
Delivered performance reviews, recommending additional training or advancements.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled office meetings and client appointments for staff teams.
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Developed strategies to streamline and improve office procedures.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Volunteered to help with special projects of varying degrees of complexity.
Increased customer service success rates by quickly resolving issues.
Trained and supervised employees on office policies and procedures.
Performed wide-ranging administrative, financial and service-related functions.
Human Intelligence Collector
US Army Reserve
02.2017 - 10.2022
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Security Manager
Invictus Protective Services
04.2017 - 06.2018
Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
Managed a team of security personnel, providing regular training for improved performance and professional growth.
Improved response time to incidents by developing effective communication protocols within the security team.
Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
Developed comprehensive emergency response plans to minimize business disruptions during crises situations.
Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
Established strong relationships with local law enforcement, facilitating collaboration during critical events or investigations.
Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.
Investigated incidents and wrote reports.
Oversaw team of security officers and managed scheduling and performance evaluations.
Coordinated protective service operations with other emergency response agencies.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Completed vulnerability scans to identify at-risk systems and remediate issues.
Responded swiftly to security incidents and effectively resolved security issues.
Supervised team of 12-15 security personnel during shift.
Forward Observer
US Army
09.2012 - 02.2017
Enhanced target acquisition accuracy by conducting thorough terrain analysis and utilizing advanced observation equipment.
Provided timely and accurate targeting data for artillery units, leading to precise strikes on enemy positions.
Coordinated with other forward observers to maintain situational awareness and improve overall mission effectiveness.
Developed comprehensive fire support plans to maximize the impact of artillery and air support assets during operations.
Trained junior forward observers in essential skills, resulting in a more capable and efficient team.
Conducted reconnaissance missions to gather intelligence on enemy positions, contributing to successful mission planning and execution.
Maintained communication with command elements, ensuring vital information was relayed quickly and accurately for tactical decision making.
Assisted in the development of operational plans by providing expert input on potential targets and fire support capabilities.
Adapted quickly to changing battlefield conditions, adjusting fire support assets as needed to respond effectively to emerging threats.
Performed detailed map reading tasks, enabling accurate navigation during challenging field exercises and deployments.
Managed inventory of critical observation equipment, ensuring all necessary tools were available for mission success.
Supported friendly forces during direct action missions by providing overwatch and coordinating indirect fire support assets as needed.
Collaborated with joint force partners to synchronize fire support efforts across multiple platforms and organizations during large-scale operations.
Maintained proficiency in weapon systems for self-defense purposes while operating independently or within a small unit setting.
Ensured compliance with established rules of engagement when directing fires against enemy targets.
Utilized advanced technology systems for improved target detection capabilities, increasing overall mission success rates in dynamic combat situations.
Evaluated weather data for optimal use of smoke screens during engagements, providing enhanced concealment for friendly forces.
Conducted battle damage assessments after fire missions to gauge effectiveness and make necessary adjustments for future engagements.
Participated in numerous training exercises and deployments, honing skills and gaining valuable experience in a variety of challenging environments.
Assisted with real-time intelligence collection by conducting field reconnaissance operations.
Coordinated with other military units and agencies to support operations and align with mission.
Researched trends to maintain up-to-date knowledge of advancements in artillery and missile technology.
Completed inspections and any basic repair need to uphold strict performance standards.
Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels, and personnel.
Boosted team morale by organizing regular team-building activities and fostering a positive work environment.
Developed strong relationships with clients, resulting in increased customer satisfaction and retention rates.
Identified areas for improvement within the team, providing constructive feedback and coaching to help individuals excel in their roles.
Evaluated employee performance regularly, recognizing achievements and addressing concerns promptly.
Mentored junior staff members, sharing valuable knowledge and experience to support their professional growth.
Developed strategic plans for project execution, considering timelines and resource allocation to optimize results.
Ensured timely delivery of high-quality products or services by closely monitoring progress against established goals.
Provided clear direction to the team through concise communication of expectations and objectives on a regular basis.
Increased productivity levels by identifying bottlenecks in workflow processes and implementing solutions accordingly.
Championed innovative ideas from team members, integrating them into projects where appropriate.
Worked with team to identify areas of improvement and devised solutions based on findings.
Promoted high standards through personal example to help each member understand expected behaviors and standards.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Managed inventory of parts and components.
Completed daily inspection of machines and equipment.
Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
Education
No Degree - Business Administration And Management