Andre Sartor
Philadelphia,PA
Summary
Dynamic professional with a proven track record at Apple, excelling in client management and data privacy. Enhanced employee engagement through effective change management strategies, while leveraging people analytics to drive targeted marketing campaigns. Committed to improving operational efficiency and fostering strong customer relationships in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Community Assistance
Asset Living
Philadelphia, USA
09.2024 - Current
- Serve as a primary point of contact for residents, addressing inquiries, concerns, and maintenance requests to enhance the living experience.
- Exhibited proficiency in client management by identifying and addressing residents' needs promptly, resulting in increased client satisfaction.
- Established mobile banking solutions to improve efficiency in HR operations and payroll processing.
- Managed communication between management and residents regarding policies and updates.
Sales Specialist
Apple
Philadelphia, USA
08.2021 - 04.2025
- Maintained accurate and confidential employee records in the sales department.
- Implemented effective change management strategies that improved company culture and increased employee engagement.
- Increased sales efficiency by using Data Sourcing for identifying trends and customer needs, leading to better targeted marketing campaigns.
- Managed and upheld Data Privacy requirements while dealing with customer accounts to ensure the protection of sensitive information.
Human Resource Assistant/Server
Cescaphe
Philadelphia, USA
08.2017 - 08.2021
- Ensured compliance with Federal Regulations in sales processes.
- Managed sales operations by ensuring compliance with company policies and regulations, improving overall efficiency.
- Enhanced workforce productivity and engagement through the effective use of People Analytics in shaping company culture and benefits programs.
- Leveraged consulting expertise to guide management on complex personnel issues, reducing potential legal risks.
Abrams Tank Maintainer
U.S Army National Guard
Philadelphia, USA
03.2014 - 08.2020
- Applied principles of Behavioral Science to improve employee engagement and satisfaction.
- Assisted in the development and implementation of HR policies and procedures, ensuring alignment with military regulations and best practices.
- Managed personnel records and databases, ensuring accuracy and compliance with military regulations and policies.
Education
Bachelor of Arts - Human Resource Management
Temple University
Philadelphia, PA12.2023
Skills
- Policy communication
- Data privacy
- Change management
- People analytics
- Customer relationship management
- HR policies
- Payroll administration
- New hire orientation
Timeline
Community Assistance
Asset Living
09.2024 - Current
Sales Specialist
Apple
08.2021 - 04.2025
Human Resource Assistant/Server
Cescaphe
08.2017 - 08.2021
Abrams Tank Maintainer
U.S Army National Guard
03.2014 - 08.2020
Bachelor of Arts - Human Resource Management
Temple University