Andre Sheppard
Grand Rapids,MI
Overview
20
20
years of professional experience
Work History
Truck Driver Laborer
Lacks Industries
4365 52nd St SE, Kentwood, MI 49512
11.2014 - Current
- Drove equipment from one site to another to deliver tools and complete jobs.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Weighed materials or products to record weight or other production data on tags or labels.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Adjusted machinery and notified supervisors of malfunctions.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
General Labor Worker
Steelcase
4370, 4380 52nd St SE, Kentwood, MI 49512
03.2010 - 11.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Adhered to company policies, safety procedures, and performance standards.
Ride Supervisor
Cedar Fair
05.2007 - 10.2008
- Monitored passengers and ride operations and enforced safety regulations.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Inspected and maintained amusement park ride equipment in accordance with safety regulations.
- Trained new ride operators on safety procedures and ride operations.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Fostered communication between ride operators and other amusement park personnel to support operations.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Assigned schedules and specific tasks to workers for optimal coverage.
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Monitored workers for performance, professionalism and service quality.
- Trained workers in service policies, safety requirements and specifics of activities.
- Helped staff customize plans for specific groups based on age or ability level.
- Enhanced customer service based on feedback from guests.
- Facilitated hiring, training and evaluation of staff.
- Prepared for special groups and VIP customers by implementing personalized plans with staff.
Amusement Ride Operator
Cedar Fair
04.2004 - 10.2008
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Monitored passengers and ride operations and enforced safety regulations.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Inspected and maintained amusement park ride equipment in accordance with safety regulations.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Trained new ride operators on safety procedures and ride operations.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Fostered communication between ride operators and other amusement park personnel to support operations.
Education
Associate In Electronics Engineering Technology -
DeVry University
Downers Grove, ILSkills
- Conduit Running
- Truck Inspections
- Outstanding Customer Service Skills
- Maintenance Requirements
- Equipment Assembly
- Sorting Materials
- Boom Operation
- Safe Driving Techniques
- Defensive Driving
- Routine Maintenance
- DOT Requirements
- Machine Operations
- Belt Conveyors
- Heavy Labor
- Federal Regulations
- Basic Tools
- Preventative Care
- Securing Loads
- Label Creation
- Testing Devices
- Order Picking and Processing
- Logistics and Supply Chain Support
- Corrective Actions
- Equipment Inspection
- Basic Math Skills
- Technical Documentation
- Team Goals
- Electrical Installations
- Drive Vehicles
- High-Lift Trucks
- Standard Transmission
- Order Adjustments
- Load Inspection
- Ability to Lift 50 Pounds
- Class a Licensed
- Delivery Verification
- Safety
- Operate Forklift
- Basic Math Aptitude
- Business Problem Solutions
- Safety Standards
- Loading and Unloading
- Warehouse Management Systems
- Vulnerability Testing
- Security Improvements
- Programmable Logic Control Systems
- Cybersecurity Frameworks
- Computational Tools
- Case Analyzation
- Raspberry Pi
- Computer Forensics
- Identifying Risks
- Kali Linux
- Microsoft Outlook
- Microsoft Access
- Adobe Systems Adobe Acrobat
- Microsoft Visual Basic
- Microsoft Excel
- Microsoft Windows
- Electrical Engineering
- Microsoft Office
Timeline
Truck Driver Laborer
Lacks Industries
11.2014 - Current
General Labor Worker
Steelcase
03.2010 - 11.2014
Ride Supervisor
Cedar Fair
05.2007 - 10.2008
Amusement Ride Operator
Cedar Fair
04.2004 - 10.2008
Associate In Electronics Engineering Technology -
DeVry University