ANDRE SINCLAIR
Douglasville,GA
Summary
Results-oriented and highly motivated professional with a diverse skill set and a strong commitment to excellence. Seeking a challenging position where I can utilize my skills and qualifications to contribute to the success and growth of a dynamic organization. Professional and ready to deliver excellence, timeliness, and keen attention to detail.
Overview
9
9
years of professional experience
Work History
Ride Supervisor
Six Flags Over Georgia
05.2025 - Current
- Supervise a team of ride operators, ensuring adherence to all safety and operational procedures.
- Conduct training sessions for new employees on ride safety, customer service, and operational procedures.
- Monitor ride operations to ensure smooth performance and promptly address any mechanical or operational issues.
- Handle guest concerns and complaints, resolving issues quickly and professionally to ensure satisfaction.
- Resolved guest complaints professionally and efficiently, maintaining a positive park atmosphere.
- Oversaw daily safety briefings for staff members, reinforcing the importance of following established protocols.
- Conducted thorough investigations into any incidents or accidents involving rides under supervision, implementing corrective actions when needed.
- Championed employee morale by fostering a positive work environment, resulting in high retention rates and strong team cohesion.
Food and Beverage Attendant
Dollywood Theme Park
11.2024 - 12.2024
- Maintained a clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide a friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Opened, poured, and served hot and cold beverages to customers, complementing their food and dining experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Collaborated with other food and beverage attendants to provide prompt, smooth, and excellent service.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Food Preparation Worker
Panera Bread
09.2023 - 10.2023
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparations to avoid cross-contamination and maintain food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Organized and re-stocked various stations and self-service items.
- Made food according to standard recipes with requested changes for customer satisfaction.
Ride Supervisor
Six Flags Great America
05.2023 - 11.2024
- Supervise a team of ride operators, ensuring adherence to all safety and operational procedures.
- Conduct training sessions for new employees on ride safety, customer service, and operational procedures.
- Monitor ride operations to ensure smooth performance and promptly address any mechanical or operational issues.
- Handle guest concerns and complaints, resolving issues quickly and professionally to ensure satisfaction.
- Conducted thorough investigations into any incidents or accidents involving rides under supervision, implementing corrective actions when needed.
- Resolved guest complaints professionally and efficiently, maintaining a positive park atmosphere.
- Oversaw daily safety briefings for staff members, reinforcing the importance of following established protocols.
- Streamlined standard operating procedures by conducting regular reviews and implementing necessary adjustments, boosting overall efficiency and staff performance.
Steward | Food and Beverage Attendant
Restaurant of Jamaica
05.2020 - 01.2023
- Maintained cleanliness of all kitchenware, utensils, and serving areas to ensure smooth kitchen operations.
- Operated dishwashing equipment efficiently and adhered to hygiene and sanitation standards.
- Assisted kitchen staff with food prep tasks, including washing vegetables and organizing ingredients.
- Ensured the kitchen was stocked with clean cookware and utensils during peak hours.
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Line Cook
Broken Plate Restaurant
06.2021 - 11.2022
- Prepared and cooked menu items according to recipes and guest specifications, ensuring consistent quality and presentation.
- Maintained a clean, organized workstation, adhering to food safety regulations and kitchen protocols.
- Collaborated with chefs and team members to execute smooth service during high-volume hours.
- Monitored inventory levels, reported shortages, and assisted in restocking supplies.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Room/Laundry Attendant/Housekeeping
Moon Palace Hotel
04.2018 - 12.2019
- Cleaned and prepared guest rooms, ensuring all linens were changed, surfaces sanitized, and amenities restocked.
- Conducted detailed inspections to maintain high standards of cleanliness and address guest requests promptly.
- Operated washers, dryers, and ironing equipment to clean and press linens, towels, and uniforms.
- Inspected laundry for stains or damage, applying appropriate treatments or repairs.
Public Area Attendant
Kelly's Daycare and Nursing
08.2016 - 12.2017
- Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
- Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
- Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
- Collaborated with team members to ensure a thorough and timely completion of assigned tasks throughout the property.
Education
No Degree - Information Technology
Gomex Technology
Kingston Jamaica 06-2018
High School Diploma -
Jose Marti Technical High School
St Catherine Jamaica09-2016
Skills
- Incident investigation
- Scheduling coordination
- Policy enforcement
- Customer service
- Safety procedures
- Cleaning
- Dishwashing
- Food safety
- Basic housekeeping
- Chemicals handling
- Adaptability under pressure
- Reliability and punctuality
- Kitchen support
- Guest services
- Food preparation
- Ingredient preparation
- Highly motivated
- Cleaning and organization
- Professional attitude
- Good Communication
- Cleaning and Sanitation
- Leadership and Supervision
- Customer Service and Support
- Problem-Solving and Conflict
- Keen Attention to Details
- Time Management and Scheduling
- Control Housekeeping and Laundry Operations
- Problem-solving abilities
Languages
English
Native or Bilingual
Timeline
Ride Supervisor
Six Flags Over Georgia
05.2025 - Current
Food and Beverage Attendant
Dollywood Theme Park
11.2024 - 12.2024
Food Preparation Worker
Panera Bread
09.2023 - 10.2023
Ride Supervisor
Six Flags Great America
05.2023 - 11.2024
Line Cook
Broken Plate Restaurant
06.2021 - 11.2022
Steward | Food and Beverage Attendant
Restaurant of Jamaica
05.2020 - 01.2023
Room/Laundry Attendant/Housekeeping
Moon Palace Hotel
04.2018 - 12.2019
Public Area Attendant
Kelly's Daycare and Nursing
08.2016 - 12.2017
No Degree - Information Technology
Gomex Technology
High School Diploma -
Jose Marti Technical High School
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