Andre Spurgeon
Valley Stream,NY
Summary
Seasoned Assistant Director knowledgeable about all areas of business operations. Offering [Number] years of experience in business planning, operations and team management. Strong leadership and team-building skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Director Of Courts
City Of New York (DCAS)
03.2023 - Current
- Collaborated with cross-functional teams on strategic projects aimed at improving overall business performance.
- Implemented cost-saving measures by identifying ways to reduce expenses without compromising quality.
- Conducted regular staff meetings to maintain open lines of communication within the team, fostering a positive work environment.
- Coordinated facility maintenance schedules to ensure smooth operations without impacting daily tasks.
- Managed a team of over 50 employees, ensuring optimal performance and adherence to company policies and standards.
- Served as a liaison between senior management and frontline staff to facilitate communication and ensure alignment with company objectives.
- Oversaw inventory control and management, reducing waste while maintaining adequate stock levels for seamless operations.
- Monitored project deadlines closely to ensure timely completion of assignments.
- Designed and executed staff training programs to enhance employee skills, knowledge, and productivity.
- Developed and maintained strong relationships with vendors, negotiating contracts.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Evaluated employee performance, providing constructive feedback aimed at enhancing skill sets and career growth.
- Implemented effective employee training programs to enhance professional development and overall work quality.
- Provided insightful analyses on various aspects of the business, enabling management to make more informed decisions based on data-driven evidence.
Borough Supervisor
City of New York (DCAS)
01.2015 - 03.2023
- Oversees the custodial & maintenance needs of twenty buildings between Bronx & Queens with a total area of over 4,000,000 square feet
- Working directly with custodians, maintenance workers, and trade workers
- Oversees the enforcement of safety requirements; directs subordinate staff supervising and performing the duties
- Sets cleaning standards to ensure that all building codes and safety requirements are met
- Oversee and assist in the preparation for building inspections
- Reviews work schedules of all senior staff and their subordinates
- Make and/or approve adjustments to staffing schedules to assist with coverage and emergency needs
- Meets with tenants to discuss maintenance procedures and scheduling issues; makes modifications to accommodate tenants' needs
- Develops training programs for custodial & maintenance staff such as safety & inclusion, snow removal & equipment usage
- Prepares budget projections for overtime, cost effective green cleaning products and equipment, employee effectiveness, snow removal
- Oversees maintenance & skilled labor work carried out by outside contractors to ensure compliance with contracts
- Complete and submit weekly overtime surveys, project accomplishments, maintenance and skilled trades to Director/Deputy’s Administrators
- Assist in the resolution or the appropriate escalation of grievances amongst staff
- Assign and approve overtime as needed
- Use Archibus to track Work Orders submitted for the borough, track inventory usage, track complete & outstanding request, expedite emergency request create report
- Responsible for 6 or more vehicles maintenance, repair & storage of plows salters, snow brushes and snow blowers and mobile gators
- Serves as Fire Safety Director or Deputy Fire Safety Director.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Assistant to the Manhattan So. Borough Supervisor
City of New York (DCAS)
01.2014 - 01.2015
- Assist with generating weekly maintenance and repair reports for the Manhattan South Borough Supervisor
- Assist in managing web-based maintenance repair system, inputting and tracking work orders and generating reports.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Senior Bldg. Custodian
City of New York (DCAS)
01.2007 - 01.2015
- Manages all aspects of maintenance and repair work for City-owned commercial property
- Ensures all cleaning, maintenance and skilled shops services are provided & plan all specialty cleaning projects to assigned facility
- Manages staff of 35 custodial and maintenance workers to provide daily cleaning services, building repairs and rubbish disposal to internal office spaces through the facility
- Manage time and attendance and all labor related issues amongst staff
- Escalate to appropriate parties when needed
- Performing of Fire Safety Director duty’s, familiar with fire safety plan, organize, train & supervise qualified bldg
- Staff, direct evacuations.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Education
Broome College
Binghamton, NY12.2001
Diploma -
Thomas Edison High School
Jamaica, NY12.1999
Queens Borough College
Bayside, NY12.1999
Skills
- Knowledge of Windows, Mac, Microsoft Word, Microsoft Excel, Software Troubleshooting, City Time, Archibus, Ordering Supplies through Citywide Procurement System, Type 60 WPM, Excellent Interpersonal Skills and knowledge of hazard materials and removal
- Staff Management
- Data Analysis
- Project Management
- Operations Management
- Strategic Planning
Certification
- City Of NewYork, CityWide Training Center - EXCEL FOR OFFICE 365, PART 1
- City Of New York, CityWide Training Center - EXCEL FOR OFFICE 365 : DATA ANALYSIS WITH PIVOT TABLES
- City Of New York, CityWide Training Center - WRITING EFFECTIVE AND EFFICIENT EMAILS
- City Of New York, CityWide Training Center - GIVING FEEDBACK AND GETTING RESULTS
- City Of New York, CityWide Training Center - ESSENTIAL SKILLS FOR LEADERS
- City Of New York, CityWide Training Center - BYSTANDER TRAINING : WHAT WOULD YOU DO?
- City Of New York, CityWide Training Center - ENGAGING TEAMS THROUGH TURBULENT TIMES
- City Of New York, CityWide Training Center - INITIATING AND MANAGING DIFFICULT CONVERSATIONS
Timeline
Assistant Director Of Courts
City Of New York (DCAS)
03.2023 - Current
Borough Supervisor
City of New York (DCAS)
01.2015 - 03.2023
Assistant to the Manhattan So. Borough Supervisor
City of New York (DCAS)
01.2014 - 01.2015
Senior Bldg. Custodian
City of New York (DCAS)
01.2007 - 01.2015
Broome College
Diploma -
Thomas Edison High School
Queens Borough College