Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Websites
Timeline
Generic

Andre Stevens

Dublin,OH

Summary

My greatest ability is to listen and learn in any field of work, and I excel particularly in working with others. At previous jobs, I was known for my high productivity and efficient task completion. I have strong skills in conflict resolution, customer and team member relationship management, and communication. I utilize active listening, empathy, and problem-solving to enhance customer satisfaction and loyalty. I am committed to leveraging time management and adaptability to meet tight deadlines and navigate unexpected challenges.

I’m always eager to solve problems and improve my team in every possible way. I am a dedicated job seeker with a history of meeting company needs through consistent and organized practices. I am skilled at working under pressure and adapting to new situations and challenges to enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

Blue Sky Car Wash
, OH
08.2021 - 10.2024
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory, and daily activity management.

Food Service Team Leader

Auntie Anne's Pretzels/ Cinnabon
Dublin, OH
09.2021 - 07.2022
  • Supervised and coordinated activities of food service personnel to ensure efficient operations.
  • Maintained inventory of supplies and equipment; ordered additional items as needed.
  • Ensured compliance with safety regulations and standards of quality control.
  • Developed and implemented plans for organizing, directing, and controlling the work flow in order to meet customer demands.
  • Trained new employees on job duties, policies, and procedures.
  • Monitored employee performance to ensure quality standards were met.
  • Analyzed sales reports to determine staffing needs during peak times of business activity.
  • Inspected equipment regularly to ensure it was functioning properly at all times.
  • Prepared daily reports detailing sales figures, labor hours worked, and other pertinent data.

Education

High School Diploma -

Dublin Coffman High School
Dublin, OH
05-2021

Some College (No Degree) - Business And Managerial Economics

Columbus State Community College
Columbus, OH

Skills

  • Effective Team Management
  • Very outgoing and uplifting regardless of the situation
  • Sales Techniques
  • Outstanding Customer Service
  • Problem-Solving
  • Team Schedule Management
  • Active Listening
  • Continuous learning
  • Embrace Constructive Feedback
  • Hiring and Training
  • Upselling and Cross Selling

Affiliations

  • Watch football
  • Go to the Gym
  • Play video games
  • Family time

Languages

English
Professional

Timeline

Food Service Team Leader

Auntie Anne's Pretzels/ Cinnabon
09.2021 - 07.2022

Assistant Store Manager

Blue Sky Car Wash
08.2021 - 10.2024

High School Diploma -

Dublin Coffman High School

Some College (No Degree) - Business And Managerial Economics

Columbus State Community College

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Andre Stevens