Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Andre Subero

Orlando,Florida

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Tour Guide

Royalty Theme Park Tours
01.2022 - Current
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
  • Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
  • Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
  • Elevated tour group satisfaction, tailoring each tour to meet diverse interests and accessibility needs.
  • Led tours in multiple languages, broadening audience reach and inclusivity of tour offerings.

Day Trader

Self Employed
06.2020 - Current
  • Bought and sold securities, stocks and bonds for profitable returns.
  • Analyzed financial market trends for accurate forecasting and planning.
  • Evaluated economic trends for securities, bonds and stocks for strategic decision making.
  • Assessed, monitored and planned mitigative action for potential financial risk.

Employee

Snagajob
03.2022 - 12.2023
  • Worked in various different industries regarding the shift I chose to work at, which allowed me to gain a diverse knowledge.
  • Spoke to customers in multiple languages to resolve problems and answer questions.
  • Unpacked deliveries and prepared items for sale by hanging, tagging and steaming.
  • Located suitable products upon request based on customer requirements.
  • Worked effectively in fast-paced environments which made me have to think on my feet and work out solutions for problems that would arise.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

Associate of Arts - Music Performance

Valencia College
Orlando, FL
05-2027

High School Diploma -

Florida Virtual School
Orlando
2019

Skills

  • Communication skills
  • Multilingual
  • Adaptability in a fast-paced environment
  • Extremely quick learner
  • Problem-solving
  • Proofreading
  • Real-time translation
  • Team management
  • Hardworking mentality
  • Computer Skills
  • Calm Under Pressure

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

Food Handler Certificate

Timeline

Employee

Snagajob
03.2022 - 12.2023

Tour Guide

Royalty Theme Park Tours
01.2022 - Current

Day Trader

Self Employed
06.2020 - Current

Associate of Arts - Music Performance

Valencia College

High School Diploma -

Florida Virtual School

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Andre Subero