Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
CustomerServiceRepresentative
Andre Thompson

Andre Thompson

Cyber Security/ Data Entry
Gray Court,United States

Summary

I have been employed since I was 18 years old. I am applying for a career moving forward. I have been computer savvy from around 8 years old. At the jobs I have had I fixed the computers and printers as well as my normal job but only got paid for one job. I am a hard worker and I love to learn how to make a business better. I don't mind going above and behind. It is second nature to me now. Cyber security has always been a goal of mine to achieve. I also read blueprints and diagrams every day at my current job. I am certified in WHMA 620, J STD 001 and FOD and ethics and compliance. I am looking forward to where the technical field takes me. Hardworking Quality Technician experienced in documenting results, modeling trends and comparing findings to specifications. Excellent organizational and problem-solving abilities developed over 2 1/2 years at Collins Aerospace. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level remote position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Quality Control Analyst with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Disciplined professional with systematic approach to any task. Applies excellent attention to detail and critical reasoning to successfully conduct experiments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Quality Technician 2

Collins Aerospace
12.2021 - 03.2024
  • Ensure cables are built to customer specifications.
  • Make sure process of part manufacturing follows agreed upon terms from customers.
  • Read blueprints and customer drawings.
  • Data entry
  • Upload customer information to customer portal.
  • Enter data from paper documents to digital to be stored securely.
  • I oversee customer offsite classified data storage.
  • Use Microsoft Access, Excel and word.
  • Data analysis
  • Perform technical and functional problem solving.
  • ITAR and Export regulations
  • System security techniques and policies
  • Establishes, maintains, and revises departmental files and coordinates logistics for archiving documents through vendor
  • Interfaces with personnel from numerous departments and external contacts
  • Assist in maintaining office supplies, including tracking, ordering and organizing
  • Excellent time management skills, ability to multitask and prioritize work
  • Attention to detail and problem-solving skills.
  • Sampled materials and products to conduct in-depth measurements and tests.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Coordinated efforts between Quality Control teams across multiple locations, fostering collaboration that improved overall consistency across sites'' operations.
  • Increased customer satisfaction by addressing and resolving quality-related complaints in timely manner.
  • Implemented process improvements, resulting in increased productivity while maintaining strict adherence to quality standards.
  • Reduced production defects by collaborating with engineering teams to develop corrective actions.
  • Assisted in development of new products by providing input on quality requirements and potential risks during design stages.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Tested and evaluated product precision against specifications to reduce discrepancies.
  • Led root cause analysis to identify issues and propose targeted solutions.
  • Carried out ad-hoc inspections to verify conformance with agreed standards.
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Inspected items and compared against standards to meet regulatory requirements.

Resale Material/ Data Entry

Bosch Rexroth
02.2006 - 08.2021
  • Ensure customers get replacement part if needed.
  • If part cannot be saved, would send them brand new or re- manufactured part.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Verified entered data against source documents to maintain consistency across multiple platforms within organization.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Developed and maintained databases to store customer information.
  • Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
  • Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
  • Used computer software to store and retrieve data.
  • Followed data entry protocols, rules and regulations.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Average customer orders from my area were average of 95% accuracy for orders going to customers.
  • Fixed scanners, computers and printers
  • Enter customer data to ensure correct delivery and inventory of parts available
  • 15+ yrs experience with SAP systems
  • 10+ yrs data administration experience
  • Used Microsoft Access, Excel and word
  • Perform technical and functional problem solving
  • Perform other duties as requested by leadership, including special projects as Assigned
  • Attention to detail and problem-solving skills.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.

Education

Certificate - Cyber Security

Kenzie Academy From Southern New Hampshire University
Manchester, NH
01.2024

Skills

  • Spoken English
  • Online Research
  • Data Entry
  • Quality Assurance
  • Data Analysis
  • Analytics
  • Analysis Reports
  • Data Management
  • Collaborative Problem Solving
  • SQL
  • Digital Forensics
  • Concentrations
  • Technical Support
  • Malware Analysis
  • Cybersecurity
  • IT Escalation
  • Data Analytics
  • Team Spirit
  • Data Recovery
  • Programming Language
  • Connectivity
  • Computer Networking
  • Teamwork
  • Mobile device protection
  • Driving Results
  • Systems Analysis
  • Network Security
  • Databases
  • Firewall
  • Reporting skills
  • Customer Satisfaction
  • First-Article Inspection
  • Internal Audits
  • Continuous Improvement
  • Software Applications
  • Technical knowledge
  • Environmental Monitoring
  • Attention to Detail
  • Adaptability and Flexibility
  • Critical Thinking
  • Attentive and Observant
  • Technical Troubleshooting
  • Statistical Analysis
  • Data Capture and Analysis
  • Operations Monitoring
  • Database Maintenance

Certification

  • CQT - Certified Quality Technician
  • Cyber Security Certified

Timeline

Quality Technician 2

Collins Aerospace
12.2021 - 03.2024

Resale Material/ Data Entry

Bosch Rexroth
02.2006 - 08.2021

Certificate - Cyber Security

Kenzie Academy From Southern New Hampshire University
Andre ThompsonCyber Security/ Data Entry