Andre Tieu
Jackson,MS
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Material Management / Supply
United States Air National Guard
07.2021 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.
- Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
Forklift Operator
Continental Tire
08.2020 - Current
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Education
BBA - Business Administration And Management
Jackson State University
Jackson, MS05.2024
Associate of Arts - General Studies
Hinds Community College
Utica, MS05.2018
Skills
- Customer Service
- Supply Management
- Recordkeeping Accuracy
- Data Entry
- Healthcare Terminology
- Report Transcription
- Microsoft Excel
- Credit Card Payment Processing
- Retail Sales Customer Service
Timeline
Material Management / Supply
United States Air National Guard
07.2021 - Current
Forklift Operator
Continental Tire
08.2020 - Current
BBA - Business Administration And Management
Jackson State University
Associate of Arts - General Studies
Hinds Community College