Andre Tisson
Columbus
Summary
Operations leader with over 7 years of experience in managing complex operations and optimizing processes. Proven track record in supervising multi-disciplinary teams and ensuring compliance in high-volume environments. Expertise in stakeholder collaboration and contractor management to enhance service delivery and reduce risks. Ready to leverage skills in facilities management and strategic planning for academic operations.
Overview
9
9
years of professional experience
Work History
Ocean Export Coordinator
DSV Air & Sea
04.2022 - Current
- Managed end-to-end operations for high-volume environments, supervising teams to ensure compliance with regulatory standards and optimize service delivery across 5+ million square feet equivalent in operational scope.
- Collaborated with contractors, vendors, and stakeholders to coordinate activities, minimize disruptions, and enhance efficiency in maintenance and service operations.
- Led continuous improvement initiatives, identifying solutions to streamline processes, reduce operational errors, and improve overall performance and compliance.
- Oversaw documentation accuracy and risk mitigation, ensuring timely resolution of issues and seamless execution of activities.
- Tracked key performance indicators (KPIs) and generated reports to evaluate operational efficiency, identify improvement areas, and support strategic decision-making.
- Provided exceptional customer support, resolving service-related issues while maintaining high standards and responsiveness to stakeholder needs.
- Handled budgeting, pricing, and resource allocation for over 60 monthly operations, negotiating cost-effective solutions to optimize expenditures.
Operations Team Lead
Lonestar Logistics
07.2017 - 03.2022
- Supervised operations and coordinated multi-disciplinary teams, ensuring adherence to regulations and delivering high-quality service in dynamic environments.
- Directed process improvements to enhance efficiency, reduce errors, and manage preventive maintenance activities for sustained operational reliability.
- Built and maintained relationships with contractors, vendors, and officials to improve timelines, minimize costs, and facilitate smooth service delivery.
- Managed documentation and compliance processes, including detailed tracking and reporting, to support timely clearances and risk reduction.
- Implemented cost-saving measures, negotiating rates and optimizing resource spend to achieve budget efficiencies.
- Fostered team development through training, mentorship, and performance standards, promoting accountability and collaborative work environments.
- Coordinated emergency responses and issue escalations, communicating effectively with stakeholders to minimize impacts and ensure continuity.
Education
Doctor of Business Administration (DBA) -
Indiana Wesleyan University
Indianapolis, INMaster of Business Administration (MBA) -
Indiana State University
Terre Haute, IN12.2024
Bachelor of Science - Management Information Systems
Indiana State University
12.2021
Skills
- Facilities Operations & Maintenance Oversight
- Regulatory Compliance & Risk Management
- Team Leadership & Staff Development
- Budget Management & Cost Optimization
- Process Improvement & Performance Metrics (KPIs)
- Stakeholder & Contractor Relationship Management
- Emergency Response Coordination
- Customer Service & Cross-Functional Collaboration
- Preventive Maintenance & Asset Lifecycle Planning
- Sustainability Initiatives & Resource Allocation
Timeline
Ocean Export Coordinator
DSV Air & Sea
04.2022 - Current
Operations Team Lead
Lonestar Logistics
07.2017 - 03.2022
Bachelor of Science - Management Information Systems
Indiana State University
Doctor of Business Administration (DBA) -
Indiana Wesleyan University
Master of Business Administration (MBA) -
Indiana State University