Andre Urrutia
Vero Beach
Summary
Dynamic logistics professional with a proven track record at the United States Navy, excelling in supply chain optimization and team leadership. Adept at enhancing customer satisfaction through effective problem-solving and clear communication. Skilled in inventory management and training, driving efficiency and fostering collaboration within diverse teams.
Overview
13
13
years of professional experience
Work History
Team Member
Fortune Arcade
04.2024 - 01.2025
- Operated cash register, processing transactions efficiently and accurately.
- Collaborated with team members to ensure smooth operation during peak hours.
- Maintained cleanliness and organization of arcade area to enhance customer experience.
- Assisted customers with game selection and provided product information.
- Monitored gaming equipment for functionality and reported maintenance needs promptly.
- Supported promotional events by setting up displays and assisting with activities.
- Addressed and resolved customer complaints in polite and professional manner.
Logistics Manager
United States Navy(Enlisted), National Naval Medical Center
01.2020 - 06.2022
- In charge of the daily ordering of medical and dental supplies in the amount of $15,000.
- Conducted four hours of training a week for twelve personnel on the proper handling and storage of medical and dental equipment and supplies.
- Oversaw compliance with military regulations in logistics operations.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Manage the daily inventory of over 2,000 line items to supply 37 storage spaces in the facility to optimize stock levels and reduce waste.
- Coordinated logistics operations to ensure timely delivery of medical supplies.
- Collaborated with cross-functional teams to streamline supply chain processes.
Supply Management Specialist
United States Naval Service
01.2015 - 01.2020
- Developed and implemented supply chain strategies to optimize material availability for naval operations.
- Coordinated with cross-functional teams to enhance procurement processes and improve inventory management.
- Analyzed market trends to identify potential cost-saving opportunities in supply acquisition.
- Mentored junior staff on best practices in supply management, fostering professional development within the team.
- Conducted regular audits of inventory systems, enhancing accuracy and reducing discrepancies in stock levels.
- Managed relationships with vendors, negotiating contracts that aligned with organizational goals and budget constraints.
- Spearheaded process improvements resulting in increased efficiency in order fulfillment and resource allocation.
- Documented physical supply chain processes such as workflows, cycle times, position responsibilities, and system flows.
Shift Supervisor
Best Buy
05.2012 - 01.2015
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained new employees on customer service best practices and technical product knowledge.
- Resolved customer issues, enhancing overall satisfaction and loyalty through effective communication.
- Conducted performance evaluations, providing constructive feedback to team members for development.
- Collaborated with management to develop strategies that increased sales performance in assigned departments.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Associate of Applied Science - Air Conditioning, Refrigeration And Heating System
Indian River State College
Ft. Pierce, FL05-2027
Skills
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Cash handling
- Leadership qualities
- Training and mentoring
- Technical support
- Account management
- Adaptability and flexibility
Timeline
Team Member
Fortune Arcade
04.2024 - 01.2025
Logistics Manager
United States Navy(Enlisted), National Naval Medical Center
01.2020 - 06.2022
Supply Management Specialist
United States Naval Service
01.2015 - 01.2020
Shift Supervisor
Best Buy
05.2012 - 01.2015
Associate of Applied Science - Air Conditioning, Refrigeration And Heating System
Indian River State College