Andre Vest
San Francisco,CA
Summary
Dynamic professional with a proven track record at Victra Wireless, excelling in client satisfaction and account management. Adept in facility management and flexibility, I leverage strong problem-solving skills and exceptional customer service to enhance client relationships and drive retention. Committed to achieving results in high-pressure environments.
Overview
2026
2026
years of professional experience
Work History
Restroom Attendant
Mission Hiring Hall
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
- Handled hazardous cleaning supplies to remove dirt, dust, grease, and film from surfaces according to proper procedures and labeling.
- Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
- Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
Maintenance Technician
JCDecaux North America
08.2024 - 12.2025
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Account Manager
Victra Wireless
04.2023 - 08.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Disaster Recovery Specialist
Chrysalis Enterprises Inc
04.2020 - 08.2023
- Provided ongoing support during real-life incidents, helping teams execute their roles efficiently within established protocols effectively.
- Demonstrated leadership skills while managing multiple priorities during high-stress situations, contributing significantly to successful recoveries.
- Developed training materials and facilitated workshops to educate staff on disaster recovery best practices.
- Established strong relationships with external agencies for effective coordination during crisis events.
Education
Information Technology -
Wilberforce University
Wilberforce, OHSkills
- Flexibility
- Facility management
- Sales support
Timeline
Maintenance Technician
JCDecaux North America
08.2024 - 12.2025
Account Manager
Victra Wireless
04.2023 - 08.2024
Disaster Recovery Specialist
Chrysalis Enterprises Inc
04.2020 - 08.2023
Restroom Attendant
Mission Hiring Hall
Information Technology -
Wilberforce University
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