Andre Wilmore
Broken Arrow,OK
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining warehouse operations at L3 Harries. Excelled in forklift operation and skill-building strategies, boosting team efficiency and reducing order processing times. Demonstrated expertise in MS Office and exceptional written communication, contributing to significant improvements in customer service and operational workflows.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Worker
L3 Harries
05.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
CSA
Walgreens
11.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Demonstrated items to customers and created customer awareness, interest and sales.
Instructor
2knuckleSports MMA And Fitness Academe
10.2015 - 09.2021
- Talk to customers: Scheduling customers for appointments using rainmaker computer software. Taking customers on a tour of the facility and answering any questions about the history of the business, Talking about the pricing, sign them up on membership. Sending out emails to follow up on current attendants and promotions that were happing for that month.
- Ring up product: If the customers wanted to buy merchandise such as gloves, shorts, shirts, wraps, etc. I use the rainmaker system to ring up merchandise and complete transitions.
- Answer phones: I set appointments over the phone, answer any questions about pricing and about the classes offered, and get the prospect into the dojo with an appointment.
- Organized and led pertinent events such as gradings, workshops, boot camps, and tournaments.
- Provided lectures and demonstrations to parents, companies, and other members of the public to promote safety.
- Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
- Led classes that ranged from 4 years old to 50 + years old and taught boxing, kickboxing, jujitsu, karate, and weapons.
Education
Bachelor of Science - Entrepreneurial Studies
Grand Canyon University
Phoenix, AZHigh School Diploma -
Imagine Prep Surprise
Phoenix, AZ05.2017
Skills
- Skill-building strategies
- MS Office
- Written Communication
- Student counseling
- Group and individual instruction
- MS Word
- Self Defense
- Excel
- PowerPoint
- Picking and Packing
- Forklift operation
Certification
- Forklift operation, L3 Harris
Timeline
Warehouse Worker
L3 Harries
05.2023 - Current
CSA
Walgreens
11.2021 - Current
Instructor
2knuckleSports MMA And Fitness Academe
10.2015 - 09.2021
- Forklift operation, L3 Harris
Bachelor of Science - Entrepreneurial Studies
Grand Canyon University
High School Diploma -
Imagine Prep Surprise
Similar Profiles
Nirmaladevi MuthusamyNirmaladevi Muthusamy
Billing Analyst at Harries TeeterBilling Analyst at Harries Teeter
Brady GavelBrady Gavel
Mink Farmer at Harries Gavel Minkery LTDMink Farmer at Harries Gavel Minkery LTD
Dhrubajyoti BharaliDhrubajyoti Bharali
Associate Software Engineer at Torry Harries Business SolutionAssociate Software Engineer at Torry Harries Business Solution